We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More about your role Please note: an Assessment centre will be held for these roles on Tuesday the 29th of September between 10am - 1pm. The working role pattern is - Monday to Friday 8am-6pm ensuring a consistent, high quality, customer focussed service is delivered through Northumberland Leisure Centre's Contact Centre You will be required to answer between 40-60 calls within a busy contact centre environment. You will be dealing with calls and enquiries from members of the public, staff, businesses, and visitors of our Leisure Centres across the country by telephone resolving as many queries as possible at the first point of contact. More about you It is desirable that you have experience within working in a busy Customer Service/Contact Centre environment and can interact effectively with customers, via telephone system. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Full Health
Contact Centre Administrator (Additional Permanent Posts for Existing Colleagues) in Northumberland employer: Places Leisure
At Places for People Group, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive work environment. As a Catering Assistant, you will enjoy a comprehensive benefits package, including full health and fitness membership, generous discounts, and opportunities for personal growth within a diverse and ambitious organisation. Join us in making a meaningful impact while being part of a team that values your contributions and prioritises your wellbeing.