At a Glance
- Tasks: Inspire and assist members while delivering top-notch customer service in a vibrant environment.
- Company: Join a social enterprise dedicated to building thriving communities and supporting its team.
- Benefits: Ongoing training, career progression, and a supportive work culture.
- Other info: Great opportunities for career growth and skill development await you!
- Why this job: Be part of a mission to create active places and healthy people in your community.
- Qualifications: Sales and customer service experience is a plus, but enthusiasm and motivation are key.
The predicted salary is between 20000 - 25000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.
In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching.
Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham employer: Places Leisure
At Places for People, we pride ourselves on being more than just a workplace; we are a community dedicated to fostering health and wellbeing. As a Membership Sales Advisor in Wokingham, you will enjoy a vibrant work culture that values your contributions and supports your growth through continuous training and development opportunities. Join us to make a meaningful impact while advancing your career in an environment that champions teamwork and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham
✨Tip Number 1
Get to know the company culture! Places for People is all about community and support, so show us that you understand and align with our values. Research our mission and think about how you can contribute to creating active places and healthy people.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This not only gives you insider info but also shows your genuine interest in becoming part of our team at Places Leisure.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences where you’ve gone above and beyond for customers – we love proactive individuals!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our community-focused team.
We think you need these skills to ace Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and supporting communities. Share any personal experiences that connect you to our mission.
Tailor Your CV:Make sure your CV is tailored to the Membership Sales Advisor role. Highlight any relevant experience in sales and customer service, and don’t forget to mention your organisational skills. We love seeing how you can contribute to our fun and lively environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Placemaker role. Be genuine and specific about what excites you about working with us at Places Leisure. We appreciate a personal touch!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just like we like our team members to be!
How to prepare for a job interview at Places Leisure
✨Know Your Community
Before the interview, take some time to research Places for People and their mission. Understand how they contribute to the community and think about how you can align your values with theirs. This will show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Membership Sales Advisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to create a welcoming environment and inspire others, as this aligns perfectly with the Placemaker ethos.
✨Be Proactive and Self-Motivated
The job description mentions the importance of being proactive. Think of instances where you took initiative in previous roles or projects. Share these stories during your interview to demonstrate that you’re a self-starter who thrives in a lively environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities available or how the team collaborates to create a positive atmosphere. This shows your enthusiasm for the role and your desire to grow within the company.