Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead leisure services, motivate staff, and ensure top-notch customer experiences.
- Company: Join a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy flexible working, health memberships, and discounts on activities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leisure management and a passion for customer service.
- Other info: Be part of a supportive team with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are Places for People Group, we’re a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause.
More about your role
As a Leisure Operations Manager you will be responsible for the day to day delivery of leisure services to a wide customer base. You will ensure staff are trained, motivated and are delivering standards of performance at all times. You will work closely with the General Manager, chair staff meetings, carry out staff appraisals and maintain a high morale around the centre. In addition, you will be responsible for maintaining health and safety standards including overseeing the day to day maintenance and cleaning within the Centre.
More about you
You will have experience working within a leisure environment and already have management experience. You will be a motivated, enthusiastic and passionate individual. Customer service is at the heart of this role so you will need to be able to demonstrate at interview where you and your team have provided amazing service that met a customer’s needs. At interview you will need to demonstrate how you have engaged with staff to motivate them to deliver best in class service.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs - up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Leisure Operations Manager - Battersea in London employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Manager - Battersea in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values will help you connect your experience with their mission during the chat.
✨Tip Number 2
Prepare some solid examples of your past experiences. Think about times when you motivated your team or delivered exceptional customer service. We want you to shine by showing how you’ve made a difference in previous roles!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you feel more confident and articulate your thoughts clearly when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Operations Manager - Battersea in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the leisure industry shine through! We want to see how passionate you are about creating active places and healthy communities. Share your experiences that highlight your love for this field.
Tailor Your Application: Make sure to customise your application to fit the Leisure Operations Manager role. Highlight your management experience and any relevant achievements in customer service. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so make sure your key points stand out. Use bullet points if necessary to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Places Leisure
✨Know Your Community
Before the interview, take some time to research Places for People and their community initiatives. Understanding their mission to create active places and healthy people will help you align your answers with their values and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Leisure Operations Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've motivated your team and improved customer service in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Health and Safety Knowledge is Key
Since maintaining health and safety standards is crucial for this role, brush up on relevant regulations and best practices. Be ready to discuss how you've ensured compliance in past positions and how you would approach health and safety in a leisure environment.
✨Engage with Customer Service Stories
Customer service is at the heart of this role, so prepare to share stories where you or your team went above and beyond to meet customer needs. Highlight any feedback you received and how it impacted the overall experience, showing that you understand the importance of exceptional service.