At a Glance
- Tasks: Supervise pool users and ensure their safety while providing excellent customer service.
- Company: Join Places Leisure, a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy flexible hours, health memberships, discounts, and ongoing training opportunities.
- Other info: Be part of a culture that prioritises safeguarding and community wellbeing.
- Why this job: Kickstart your career with valuable life skills and pathways to various roles.
- Qualifications: Must hold a National Lifeguard Qualification (NPLQ) and be a competent swimmer.
The predicted salary is between 20000 - 25000 £ per year.
There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service. In the Lifeguard Role, we will offer ongoing training and competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes. A National Lifeguard Qualification (NPLQ) is essential.
Key Responsibilities
- Supervise customers and other lifeguards using our swimming and pool facilities.
- Act safely and hold responsibility for the Health and Safety of all pool users while overseeing the operations of the building.
- Maintain excellent attention to detail, ensuring the safety of our customers during their use of the facilities.
- Deliver first‑class customer service, dealing with customers in a friendly and professional manner and going above and beyond to deliver the highest standards.
- Maintain first‑class cleanliness, putting this into action whenever required.
- Support and promote a culture of safeguarding, ensuring all teams uphold the highest standards of safety and accountability.
Qualifications & Requirements
- National Lifeguard Qualification (NPLQ) is essential.
- Safety conscious, competent swimmer and eager to gain valuable life skills.
- Commitment to ongoing learning, with support to achieve the NPLQ if not already held.
- Disclosures and Barring Service checks (DBS) will be undertaken as part of the recruitment process.
Company Culture
We are Places for People Group, a social enterprise that believes people make a community. We build homes and deliver services for everyone to thrive, and at Places Leisure we are changing lives by creating active places and healthy people for the community to thrive.
Benefits
- Bonus scheme for all colleagues at 2%.
- Full Health & Fitness membership for you, a nominated adult and up to four juniors.
- Flexible working, including part‑time, shift work and more.
- Opportunity to purchase additional annual leave.
- Ongoing personal learning and development.
- Company pension scheme.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Discounts of up to 50% on activities, centre shop and cafes.
- Extra perks with huge discounts and offers from shops, cinemas and more.
Commitment to Safeguarding
Safeguarding is everyone's responsibility at Places for People. We are committed to creating safe communities for our customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect. Our recruitment process includes pre‑employment checks and robust safeguarding policies and procedures. All staff are expected to uphold the highest standards of safeguarding and accountability.
Lifeguard: Safe Waters, Stellar Service, Flexible Hours employer: Places Leisure
At Places Leisure, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. With flexible hours, comprehensive training opportunities, and a strong commitment to employee growth, we empower our Lifeguards to develop their skills while making a positive impact in the community. Our culture prioritises safety, teamwork, and exceptional customer service, ensuring that every team member feels valued and motivated to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard: Safe Waters, Stellar Service, Flexible Hours
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places Leisure's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with customers all the time. Think of examples from your past experiences where you went above and beyond for someone, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your safety knowledge! Brush up on health and safety protocols related to swimming pools. Being able to discuss these confidently will demonstrate your commitment to keeping everyone safe while having fun.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Places Leisure team. Don’t miss out on this opportunity!
We think you need these skills to ace Lifeguard: Safe Waters, Stellar Service, Flexible Hours
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, let us know why you're passionate about safety and how it relates to being a Lifeguard. Share any experiences that highlight your commitment to keeping others safe – it’ll really make you stand out!
Highlight Relevant Qualifications:Make sure to mention your National Lifeguard Qualification (NPLQ) right at the start. If you’re still working towards it, don’t forget to mention your eagerness to learn and gain those essential skills.
Customer Service is Key:We love candidates who can deliver first-class customer service! In your application, share examples of how you've gone above and beyond for customers in previous roles. It shows you’re ready to create a welcoming environment at our facilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Places Leisure
✨Know Your Stuff
Make sure you’re familiar with the National Lifeguard Qualification (NPLQ) and any relevant safety protocols. Brush up on your swimming skills and be ready to discuss how you would handle various situations in the pool. This shows you’re serious about the role and safety.
✨Show Off Your Customer Service Skills
Places Leisure values first-class customer service, so think of examples where you've gone above and beyond for customers. Be prepared to share stories that highlight your friendly and professional approach, as well as your ability to maintain a clean and safe environment.
✨Emphasise Your Commitment to Learning
Talk about your eagerness to learn and grow within the company. Mention any previous training or qualifications you have, and express your interest in ongoing development opportunities like first aid training or swimming teacher qualifications.
✨Understand the Company Culture
Familiarise yourself with Places Leisure’s mission and values. They focus on community and safeguarding, so be ready to discuss how you can contribute to creating a safe and welcoming environment for all users. This will show that you align with their ethos.
