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- Tasks: Supervise pool users and ensure their safety while providing excellent customer service.
- Company: Join Places for People, a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy flexible working, health memberships, discounts, and ongoing training opportunities.
- Why this job: Be part of a fun team, gain valuable skills, and kickstart your career in leisure.
- Qualifications: A National Lifeguard Qualification is essential; safety-conscious and eager learners are welcome.
- Other info: We prioritise safeguarding and offer a supportive environment for all employees.
We are Places for People Group, a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause.
More about your role
We have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.
A National Lifeguard Qualification (NPLQ) would be beneficial; however, if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.
There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.
In the Lifeguard Role, we will offer ongoing training & competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes. A National Lifeguard Qualification (NPLQ) is essential.
More about you
You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities. You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building. You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards. You will have an eye for first class cleanliness and will put this into action whenever required.
Benefits
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Lifeguard (Casual) - Birmingham, West Midlands employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard (Casual) - Birmingham, West Midlands
✨Tip Number 1
Familiarise yourself with the specific requirements for the National Lifeguard Qualification (NPLQ). Knowing what is expected can help you prepare effectively and demonstrate your commitment to safety during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to create a friendly and professional atmosphere, which is crucial for a Lifeguard.
✨Tip Number 3
Research Places Leisure and their community initiatives. Understanding their mission and values will allow you to align your answers during the interview, showing that you're not just looking for any job, but are genuinely interested in contributing to their cause.
✨Tip Number 4
Prepare to discuss your attention to detail and how it relates to health and safety. Think of specific instances where your vigilance has made a difference, as this will demonstrate your suitability for overseeing pool operations.
We think you need these skills to ace Lifeguard (Casual) - Birmingham, West Midlands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lifeguard at Places Leisure. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Highlight Relevant Qualifications: If you have a National Lifeguard Qualification (NPLQ), be sure to mention it prominently in your application. If not, emphasise your swimming skills and any safety training you have, along with your eagerness to gain the qualification.
Showcase Customer Service Skills: Places for People values excellent customer service. In your application, provide examples of how you've delivered first-class service in previous roles or situations, demonstrating your ability to engage with customers professionally and positively.
Express Your Passion: Convey your enthusiasm for working in a lively environment and your commitment to ensuring the safety and enjoyment of pool users. A genuine passion for health and wellbeing will resonate well with the hiring team.
How to prepare for a job interview at Places Leisure
✨Show Your Passion for Safety
As a Lifeguard, safety is paramount. Be prepared to discuss your understanding of health and safety protocols, and share any relevant experiences that demonstrate your commitment to ensuring the safety of others.
✨Highlight Customer Service Skills
Places for People values excellent customer service. Think of examples where you've gone above and beyond for customers or worked effectively in a team to create a positive environment. This will show your alignment with their values.
✨Demonstrate Team Spirit
Working as a Lifeguard means being part of a team. Be ready to talk about how you collaborate with others, support your colleagues, and contribute to a fun and lively atmosphere, which is essential for this role.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as an emergency or a difficult customer. Practise your responses to these scenarios to showcase your problem-solving skills and ability to remain calm under pressure.
