Membership Growth & Customer Experience Manager in Kingston upon Thames
Membership Growth & Customer Experience Manager

Membership Growth & Customer Experience Manager in Kingston upon Thames

Kingston upon Thames Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead membership sales and enhance customer experience at a vibrant leisure facility.
  • Company: Community-focused leisure organisation in Kingston upon Thames.
  • Benefits: Health memberships, flexible working, and a comprehensive benefits package.
  • Why this job: Join a passionate team and make a difference in health and fitness.
  • Qualifications: Experience in membership sales and strong leadership skills.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A community-focused leisure organization in Kingston upon Thames is seeking a motivated manager to lead membership sales and services at their leisure facility. The ideal candidate will be experienced in membership sales within leisure contexts, passionate about health and fitness, with proven leadership skills.

Responsibilities include:

  • Driving membership engagement
  • Supporting a dedicated team
  • Ensuring exceptional customer service

A comprehensive benefits package, including health memberships and flexible working, is offered.

Membership Growth & Customer Experience Manager in Kingston upon Thames employer: Places Leisure

Join a vibrant community-focused leisure organisation in Kingston upon Thames, where your passion for health and fitness can thrive. We offer a supportive work culture that prioritises employee growth through training and development opportunities, alongside a comprehensive benefits package that includes health memberships and flexible working arrangements. As a Membership Growth & Customer Experience Manager, you'll play a pivotal role in enhancing member engagement while leading a dedicated team in a rewarding environment.
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Contact Detail:

Places Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Growth & Customer Experience Manager in Kingston upon Thames

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Show off your passion for health and fitness! When you get the chance to chat with potential employers, share your personal experiences and how they relate to the role. This will help them see you as a genuine fit for their community-focused organisation.

✨Tip Number 3

Prepare for interviews by researching the organisation's values and recent initiatives. Tailor your answers to reflect how your leadership skills can drive membership engagement and enhance customer experience at their leisure facility.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find roles that match your skills and passions. Plus, it shows you're serious about joining the team and helps us keep track of your application.

We think you need these skills to ace Membership Growth & Customer Experience Manager in Kingston upon Thames

Membership Sales
Customer Service
Leadership Skills
Team Management
Health and Fitness Knowledge
Engagement Strategies
Communication Skills
Motivation Techniques

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the community.

Highlight Relevant Experience: Make sure to showcase your experience in membership sales within leisure contexts. We’re looking for someone who can hit the ground running, so don’t be shy about sharing your successes and how they relate to this role.

Tailor Your Application: Take the time to tailor your application to our specific needs. Mention how your leadership skills can support our dedicated team and enhance customer service. We love seeing candidates who take the extra step!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Places Leisure

✨Know Your Community

Research the leisure organisation and its community focus. Understand their values and how they engage with members. This will help you demonstrate your passion for health and fitness and show that you're aligned with their mission.

✨Showcase Your Sales Experience

Prepare specific examples of your past membership sales successes. Be ready to discuss strategies you've implemented in previous roles that drove engagement and increased memberships, especially in leisure contexts.

✨Highlight Leadership Skills

Think of instances where you've successfully led a team. Be prepared to share how you motivated your team, resolved conflicts, and ensured exceptional customer service. This will illustrate your capability to support a dedicated team effectively.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's current membership strategies and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.

Membership Growth & Customer Experience Manager in Kingston upon Thames
Places Leisure
Location: Kingston upon Thames
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  • Membership Growth & Customer Experience Manager in Kingston upon Thames

    Kingston upon Thames
    Full-Time
    36000 - 60000 £ / year (est.)
  • P

    Places Leisure

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