At a Glance
- Tasks: Lead and inspire staff while managing daily operations at our vibrant leisure centre.
- Company: Join Places Leisure, a community-focused organisation dedicated to health and fitness.
- Benefits: Enjoy health memberships, flexible working options, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Previous management experience in leisure and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Places Leisure is looking for a Duty Manager to oversee operations at our Kingston upon Thames location. In this varied role, you will manage and train staff, handle customer concerns, and drive memberships while ensuring the smooth operation of the center.
Ideal candidates will have previous management experience in a leisure facility and excellent customer service skills. The position offers comprehensive benefits, including health memberships and flexible working options.
Leisure Centre Duty Manager — Lead & Inspire in Kingston upon Thames employer: Places Leisure
Places Leisure is an excellent employer, offering a dynamic work environment in Kingston upon Thames where you can lead and inspire a dedicated team. With comprehensive benefits such as health memberships and flexible working options, we prioritise employee well-being and growth, ensuring that our staff have the opportunity to develop their skills and advance in their careers within the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Duty Manager — Lead & Inspire in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Places Leisure and their Kingston upon Thames location. Understand their values and what makes them tick, so you can show how you’ll fit right in and lead the team effectively.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've handled customer concerns in the past, as this will demonstrate your ability to manage situations and keep members happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Leisure Centre Duty Manager — Lead & Inspire in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous management experience in leisure facilities. We want to see how you've led teams and handled customer concerns, so don’t hold back on those examples!
Customer Service is Key:Since this role involves a lot of interaction with customers, let us know about your excellent customer service skills. Share specific instances where you’ve gone above and beyond to ensure customer satisfaction.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention how your skills align with the responsibilities of managing staff and driving memberships at our Kingston upon Thames location.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Places Leisure
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the leisure centre operations. Familiarise yourself with Places Leisure's values and how they align with your management style. This will show that you're not just interested in the role, but also in contributing to their mission.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience that highlight your ability to lead and inspire a team. Think about specific situations where you successfully trained staff or resolved customer concerns. This will demonstrate your capability to handle the varied responsibilities of the Duty Manager role.
✨Customer Service is Key
Since excellent customer service skills are crucial for this position, be ready to discuss how you've handled difficult customer interactions in the past. Share stories that illustrate your problem-solving skills and your commitment to ensuring a positive experience for all members.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, membership growth strategies, or training programmes. This shows your genuine interest in the role and helps you gauge if the company culture is the right fit for you.
