At a Glance
- Tasks: Inspire and assist customers while creating a welcoming environment.
- Company: Join Places Leisure, a fun and lively workplace with a supportive team.
- Benefits: Ongoing training, career progression, and a positive work culture.
- Other info: Explore diverse career paths within Places Leisure.
- Why this job: Kickstart your career in customer service with growth opportunities.
- Qualifications: Proactive attitude; previous experience in sales is a plus.
The predicted salary is between 20000 - 25000 € per year.
We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.
You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial; however, if you are a naturally proactive and self‑motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.
There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.
In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding and swimming teaching.
Reception and Customer Service (Placemaker) in Kent employer: Places Leisure
Places Leisure is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about customer service and teamwork. With a strong emphasis on employee growth, we offer continuous training and development opportunities, ensuring that you can advance your career from a Placemaker to management roles. Located in a lively environment, our team thrives on collaboration and positivity, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Customer Service (Placemaker) in Kent
✨Tip Number 1
Get to know the company culture! Places Leisure is all about creating a fun and welcoming environment, so show us your personality during interviews. Be yourself and let your enthusiasm for customer service shine through!
✨Tip Number 2
Practice your people skills! As a Placemaker, you'll be interacting with members all day long. Try role-playing common customer scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to customer service. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the Places Leisure team. Don’t miss out on this opportunity!
We think you need these skills to ace Reception and Customer Service (Placemaker) in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our fun, lively environment.
Highlight Relevant Experience:Even if you haven't worked in a sales or customer service role before, think about any experiences that showcase your organisational skills or proactive nature. We love seeing how your unique background can bring value to our team!
Tailor Your Application:Make sure to tailor your application to the Placemaker role specifically. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Places Leisure!
How to prepare for a job interview at Places Leisure
✨Know the Company Culture
Before your interview, take some time to research Places Leisure and their values. Understanding their fun and lively environment will help you tailor your responses to show how you fit in. Think about examples from your past experiences that demonstrate your ability to thrive in a team-oriented setting.
✨Showcase Your Customer Service Skills
As a Placemaker, delivering excellent customer service is key. Prepare specific examples of how you've gone above and beyond for customers in previous roles. This will not only highlight your experience but also show your proactive nature and commitment to creating a welcoming atmosphere.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role and the training opportunities available. This shows your genuine interest in the position and your eagerness to learn and grow within the company.
✨Dress the Part
Even though the environment is fun and lively, it's important to present yourself professionally. Choose an outfit that reflects the company culture while still looking polished. This will help you make a positive first impression right from the start!
