At a Glance
- Tasks: Lead a vibrant coffee shop, manage staff, and ensure top-notch customer service.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Other info: Flexible shifts available; over 80% of our team works part-time.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in hospitality or retail with a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
As store manager you'll manage all aspects of our coffee shop, consistently aiming to get the best from your store, as well as your team. You'll be recruiting, training and managing staff and lead by example. In this role you will be passionate about customer service, love great coffee and almost fanatical about driving your store and the centre as a whole forwards, bettering our communities.
As store manager you'll also efficiently handle the administrative side of your business, including sales targets, stock management, cost control and profit and loss accounts. In this role the Store Manager must also create a professional and fun working environment whilst ensuring that health and safety and highest standards of cleanliness are upheld at all times.
More about you
We're looking for someone with experience in operating high quality hospitality or retail with natural enthusiasm for the task in hand, to develop your team and motivate them to a very high standard.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs - up to 500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Being a 7 day a week business, with opening hours from dawn 'til dusk, Places Leisure offers flexible working patterns including shift work, job share and part time working. More than 80% of colleagues at Places Leisure actually work part time.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Costa Store Manager - Haywards Heath employer: Places Leisure
At Places for People, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive work environment. As a Costa Store Manager in Haywards Heath, you will enjoy a comprehensive benefits package, including flexible working options, health and fitness memberships, and opportunities for personal development, all while contributing to our mission of enhancing community wellbeing. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager - Haywards Heath
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Places for People’s values and mission. This will help you connect your experience with their goals, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences can help you manage the coffee shop and lead your team effectively.
✨Tip Number 3
Show your passion for customer service! Think of specific examples where you’ve gone above and beyond for customers. This will demonstrate your enthusiasm and commitment to creating a great experience for everyone who walks through the door.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re genuinely interested in the role.
We think you need these skills to ace Costa Store Manager - Haywards Heath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or retail. We love seeing how your past roles have prepared you for managing a busy coffee shop, so don’t hold back on those achievements!
Be Authentic:We appreciate honesty and authenticity. Share your personal story and what drives you to apply for the Store Manager position. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Places Leisure
✨Know Your Coffee
As a Costa Store Manager, your passion for coffee should shine through. Brush up on different coffee types, brewing methods, and the latest trends in the coffee industry. This knowledge will not only impress your interviewers but also show that you're genuinely enthusiastic about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales targets, stock management, and profit margins. Be ready to discuss how you would approach these aspects in your role, showing that you can balance operational efficiency with customer satisfaction.
✨Emphasise Community Engagement
Places for People values community involvement, so think about how you can contribute to this mission. Prepare to discuss any previous experiences where you've engaged with the community or initiatives you've led that benefited local residents. This will highlight your alignment with their core philosophy.
