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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain clean facilities.
- Company: Join Places for People, a social enterprise focused on community wellbeing.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership experience; leisure or hospitality background preferred.
- Other info: Commitment to safeguarding and creating safe communities is essential.
The predicted salary is between 43200 - 72000 £ per year.
We are Places for People Group, a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause.
More About Your Role
Reporting to the Contract Manager, you will take responsibility for ensuring your team delivers exceptional service, well-presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact on the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times.
You will be responsible for ensuring that your local community engages in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.
More About You
You will be a strong leader with a commercial brain, able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast-moving and ever-changing, and you will possess the capability to lead a team through change whilst delivering amazing customer service.
Ideally, you will possess a background in leisure; alternatively, we would welcome applications from candidates from a hospitality background. However, more importantly to us is your ability to lead a fast-moving business and maximise commercial value whilst delighting our customers.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package which includes:
- Alignment with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part-time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
General Manager - Ongar, Essex employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Ongar, Essex
✨Tip Number 1
Familiarise yourself with the community and its needs. Understanding the local demographics and what activities or services are currently lacking can help you demonstrate your commitment to enhancing community engagement during the interview.
✨Tip Number 2
Showcase your leadership style. Be prepared to discuss specific examples of how you've successfully led teams through change, particularly in fast-paced environments. This will highlight your ability to motivate and develop your team effectively.
✨Tip Number 3
Research Places for People Group's values and mission. Aligning your personal values with theirs can set you apart as a candidate who genuinely cares about their cause, making you a more appealing choice for the role.
✨Tip Number 4
Prepare to discuss commercial strategies. Think about past experiences where you've implemented initiatives that improved financial performance. Being able to articulate these strategies will demonstrate your commercial acumen and suitability for the role.
We think you need these skills to ace General Manager - Ongar, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and the leisure or hospitality sectors. Use specific examples that demonstrate your leadership skills and ability to improve commercial outcomes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community engagement and customer service. Mention how your values align with those of Places for People Group and provide examples of how you've successfully led teams in fast-paced environments.
Highlight Key Achievements: In your application, focus on quantifiable achievements that showcase your ability to drive results. For instance, mention any initiatives you implemented that improved customer satisfaction or increased revenue.
Prepare for the Interview: Anticipate questions related to your leadership style and how you handle change. Be ready to discuss specific scenarios where you've motivated teams or enhanced service delivery, as these will be crucial in demonstrating your fit for the role.
How to prepare for a job interview at Places Leisure
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in fast-paced environments. Highlight your experience in motivating and developing team members.
✨Understand the Community Focus
Places for People values community engagement. Research the local community in Ongar and think about how you can enhance their experience through sports and activities. Be ready to discuss specific initiatives you would implement to foster inclusivity.
✨Demonstrate Commercial Acumen
The role requires a commercial mindset. Be prepared to discuss past decisions you've made that positively impacted the bottom line. Use metrics and data to back up your claims and show how you can drive financial success while maintaining excellent customer service.
✨Prepare for Change Management Questions
Given the fast-moving nature of the business, expect questions on change management. Think of examples where you've successfully navigated change within an organisation, ensuring that both staff and customers were supported throughout the process.
