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- Tasks: Lead a team to deliver exceptional service and maintain clean facilities.
- Company: Join Places for People Group, a social enterprise focused on community wellbeing.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills with a background in leisure or hospitality preferred.
- Other info: Be part of a diverse and ambitious business that values its people.
The predicted salary is between 36000 - 60000 £ per year.
We are Places for People Group, we’re a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number – you’re part of our cause.
More about your role
Reporting to the Contract Manager you will take responsibility for ensuring your team deliver exceptional service, well presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact to the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times.
You will be responsible for ensuring that your local community engage in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.
More about you
You will be a strong leader with a commercial brain, you must be able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast moving and ever changing and you will possess the capability to lead a team through change whilst delivering amazing customer service.
Ideally you will possess a background in leisure, alternatively we would welcome applications from candidates from a hospitality background. However more importantly to us is your ability to lead a fast moving business and maximise commercial value whilst delighting our customers.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
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General Manager employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the community and its needs. Understanding the local demographics and preferences will help you demonstrate how you can create an inclusive environment that meets their requirements.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams through change. Highlight specific instances where your decisions positively impacted the bottom line.
✨Tip Number 3
Research Places for People Group's values and mission. Be ready to discuss how your personal values align with theirs, especially regarding community engagement and customer service.
✨Tip Number 4
Prepare to discuss your experience in the leisure or hospitality sectors. Even if your background is different, think about transferable skills that demonstrate your ability to maximize commercial value while delighting customers.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the ethos of Places for People Group. They value community and support for their team, so reflect this in your application by highlighting your commitment to these values.
Highlight Leadership Experience: In your CV and cover letter, emphasize your leadership skills and provide specific examples of how you've successfully led teams in fast-paced environments. Mention any relevant experience in leisure or hospitality that showcases your ability to improve service delivery.
Demonstrate Commercial Acumen: Make sure to include instances where your decisions have positively impacted the bottom line. Use metrics and data to back up your claims, as this aligns with the role's focus on strategic initiatives and commercial value.
Tailor Your Application: Customize your CV and cover letter to address the specific requirements mentioned in the job description. Show how your skills and experiences align with the responsibilities of ensuring exceptional service and engaging the local community.
How to prepare for a job interview at Places Leisure
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've successfully led a team in the past. Highlight instances where your leadership directly contributed to improved performance or customer satisfaction.
✨Demonstrate Commercial Acumen
Since the role requires a strong commercial brain, come ready with examples of strategic initiatives you've implemented that positively impacted the bottom line. This could include cost-saving measures or revenue-generating ideas.
✨Emphasize Community Engagement
Discuss your understanding of community needs and how you can ensure that the facilities meet those needs. Share any previous experiences where you successfully engaged a community through sports or activities.
✨Adaptability in Fast-Paced Environments
Prepare to talk about your experience in fast-moving environments. Provide examples of how you've managed change effectively while maintaining high levels of customer service and team morale.
