At a Glance
- Tasks: Manage a dynamic team and ensure excellent customer service in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community safety.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure and strong customer service skills.
The predicted salary is between 25000 - 27000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager Support in Ferndown employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Ferndown, our Duty Manager Support role offers a dynamic work environment with flexible hours, comprehensive benefits including health and fitness memberships, and opportunities for personal growth within a supportive culture. Join us in making a meaningful impact while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Support in Ferndown
✨Tip Number 1
Get to know the company! Research Places for People and their mission. Understanding their values will help you connect during interviews and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, plus it might just give you an edge when applying through our website.
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your leadership skills. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Tip Number 4
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in previous roles. This is key for a position that focuses on creating active places and healthy people.
We think you need these skills to ace Duty Manager Support in Ferndown
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in relation to community and teamwork.
Tailor Your Experience:Make sure to highlight your relevant experience, especially in supervisory roles within leisure facilities. We’re looking for leaders, so connect your past roles to the skills we value, like customer service and team management.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the Duty Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about the role and our company culture there, which can help you tailor your application even better.
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be ready to discuss your previous supervisory experiences. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved customer service in a leisure facility setting.
✨Highlight Your Flexibility
This role requires a flexible approach to work, including shifts during evenings and weekends. Be prepared to discuss your availability and any past experiences where you adapted to changing schedules or demands. This will demonstrate your readiness for the role.
✨Emphasise Customer Service Excellence
Excellent customer service is key in this position. Think of instances where you went above and beyond for customers or handled difficult situations effectively. Sharing these stories will illustrate your commitment to creating positive experiences for the community.
