At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible hours, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community welfare.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 30000 - 32700 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager - Leisure in Ferndown employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. As a Duty Manager in Ferndown, you will enjoy a supportive work culture with flexible working options, comprehensive benefits including health and fitness memberships, and opportunities for personal growth within a dynamic leisure environment. Join us in making a positive impact while enjoying unique perks and a commitment to safeguarding our community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Leisure in Ferndown
✨Tip Number 1
Get to know the company! Research Places for People and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their community-focused mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think of examples from your past experiences that highlight your leadership skills and ability to handle challenges in a leisure setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Places Leisure.
We think you need these skills to ace Duty Manager - Leisure in Ferndown
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for community engagement shine through. We love candidates who share our belief in making a difference, so mention any relevant experiences that highlight your commitment to creating active and healthy places.
Tailor Your Experience:Make sure to customise your application to reflect your supervisory or management experience in leisure facilities. We want to see how your past roles have prepared you for the varied responsibilities of a Duty Manager, so don’t hold back on those details!
Highlight Customer Service Skills:As a Duty Manager, excellent customer service is key. Use your application to showcase specific examples where you've gone above and beyond for customers. We appreciate candidates who understand the importance of creating a welcoming environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and you can easily find all the info you need about the role while you're there!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate within the leisure sector. This knowledge will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so it's crucial to highlight your previous supervisory or management experience. Prepare specific examples of how you've successfully led teams in the past, dealt with challenges, and improved customer service. This will demonstrate your capability to thrive in this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about situations you might face as a Duty Manager, such as handling customer complaints or managing staff conflicts. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Flexibility
Since the role requires working shifts, including evenings and weekends, make sure to express your flexibility and willingness to adapt. Share any relevant experiences where you've successfully managed a varied schedule, which will reassure them that you're ready for the demands of the job.
