Duty Manager Support in Felixstowe, Suffolk

Duty Manager Support in Felixstowe, Suffolk

Felixstowe +1 Full-Time 25000 - 27000 £ / year (est.) No working from home possible
Places Leisure

At a Glance

  • Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
  • Company: Join Places for People, a social enterprise dedicated to community wellbeing.
  • Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
  • Other info: Be part of a supportive team committed to safeguarding and community safety.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Experience in management and excellent customer service skills are essential.

The predicted salary is between 25000 - 27000 £ per year.

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.

This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

  • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
  • A bonus scheme for all colleagues at 2%
  • Flexible working (including part time working, shift work and more)
  • An opportunity to purchase additional annual leave
  • Access to our Company Pension scheme
  • Discounts of up to 50% on activities, centre shop and cafes
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Locations

FelixstoweSuffolk

Duty Manager Support in Felixstowe, Suffolk employer: Places Leisure

At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Felixstowe, our Duty Manager Support role offers a dynamic work environment with flexible hours, comprehensive benefits including health and fitness memberships, and opportunities for personal growth within a supportive culture. Join us in making a difference while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.

Places Leisure

Contact Details:

Places Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager Support in Felixstowe, Suffolk

Tip Number 1

Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your leadership stories! As a Duty Manager, you'll need to showcase your supervisory skills. Think of specific examples where you've led a team or resolved conflicts, and be ready to share them during your chat.

Tip Number 3

Don’t forget about first aid! If you have any first aid experience, make sure to highlight it. It’s a great way to stand out from other candidates and shows you’re prepared for the role.

Tip Number 4

Apply through our website! We want to see your application directly, so head over to our site and submit your details. It’s the best way to ensure your application gets the attention it deserves!

We think you need these skills to ace Duty Manager Support in Felixstowe, Suffolk

Leadership Skills
Customer Service Skills
Supervisory Experience
First Aid Experience
Flexible Approach to Work
Team Management
Communication Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.

Tailor Your Application:Make sure to customise your application for the Duty Manager role. Highlight your relevant experience in supervisory roles and any first aid training you have. This shows us you’re serious about the position!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff – we want the good stuff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Places Leisure

Know the Company Inside Out

Before your interview, take some time to research Places for People Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused approach.

Showcase Your Leadership Skills

As a Duty Manager, you'll be managing a large team, so it's crucial to highlight your previous supervisory or management experience. Prepare specific examples of how you've successfully led teams in the past, dealt with challenges, and ensured excellent customer service.

Be Ready for Scenario Questions

Expect to face scenario-based questions during your interview. Think about situations where you had to make quick decisions, handle difficult customers, or manage staff conflicts. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills.

Emphasise Your Flexibility

Since the role requires a flexible approach to work, be prepared to discuss your availability for shifts, including evenings and weekends. Highlight any previous experiences where you adapted to changing schedules or took on varied responsibilities, showing that you're ready to wear many hats!