At a Glance
- Tasks: Manage a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible hours, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community safety.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Previous supervisory experience in leisure and strong customer service skills.
The predicted salary is between 27100 - 27100 £ per year.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Locations
Duty Manager - Part time in Felixstowe, Suffolk employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. As a Duty Manager in Felixstowe, you will enjoy a supportive work culture that prioritises employee wellbeing, offering flexible working arrangements, comprehensive health benefits, and opportunities for personal growth. Join us to make a meaningful impact while enjoying unique perks like substantial discounts and a vibrant community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Part time in Felixstowe, Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for community and health shine through. They want to see how you can contribute to their mission.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at Places for People.
We think you need these skills to ace Duty Manager - Part time in Felixstowe, Suffolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience in supervisory roles and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on too much!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Places Leisure
✨Know the Company
Before your interview, take some time to research Places for People Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused team.
✨Highlight Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so it's crucial to showcase your leadership experience. Prepare specific examples from your past roles where you've successfully led a team, resolved conflicts, or improved customer service. This will demonstrate your capability to thrive in a supervisory role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think about challenges you might face as a Duty Manager and how you would address them. Practising these scenarios can help you respond confidently during the interview.
✨Showcase Your Customer Service Experience
Excellent customer service is key in this role. Be prepared to discuss your previous experiences in customer-facing positions. Share stories that highlight your ability to engage with customers positively and resolve issues, as this aligns with the company's commitment to creating active places and healthy people.
