At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community safety.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure and strong customer service skills.
The predicted salary is between 30000 - 32700 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Locations
Duty Manager - Leisure in Felixstowe, Suffolk employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. As a Duty Manager in Felixstowe, you will enjoy a supportive work culture with flexible working options, comprehensive health and fitness benefits, and opportunities for personal growth within a dynamic leisure environment. Join us in making a positive impact while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Leisure in Felixstowe, Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, attend local events, and connect with current employees at Places Leisure. You never know who might give you the inside scoop on job openings or even put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching Places Leisure and understanding their mission. Show us that you’re not just looking for any job, but that you genuinely want to be part of a team that’s all about creating active places and healthy communities.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or handled customer service challenges. We want to see how you can bring those skills to the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Duty Manager - Leisure in Felixstowe, Suffolk
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for community engagement shine through. We want to see how you connect with our mission of creating active places and healthy people, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your Experience:Make sure to customise your application to reflect your supervisory or management experience in leisure facilities. We’re looking for specific examples that demonstrate your leadership skills and ability to manage a team effectively, so don’t hold back!
Highlight Customer Service Skills:As a Duty Manager, excellent customer service is key. Use your application to showcase instances where you've gone above and beyond for customers. We love hearing about those moments that made a positive impact on someone's day!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate within the leisure sector. This knowledge will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so it's crucial to highlight your previous supervisory or management experience. Prepare specific examples of how you've successfully led a team in a leisure facility, dealt with challenges, and improved customer service. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss your approach to ensuring a positive experience for all visitors. Think of instances where you've gone above and beyond for customers, and how you would apply that same dedication at Places Leisure. This will show that you understand the importance of creating active places and healthy people.
✨Be Prepared for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult situations or emergencies, especially since you'll need to be a registered first aider. Practise responding to potential scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will help you stand out as a candidate who can think on their feet.
