At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth potential.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 30000 - 32700 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Locations
Duty Manager (flexible) in Felixstowe, Suffolk employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Felixstowe, our Duty Manager role offers a dynamic work environment with flexible hours, comprehensive benefits including health and fitness memberships, and opportunities for personal growth within a supportive culture. Join us in making a difference while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (flexible) in Felixstowe, Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for management roles in leisure facilities and practice your answers. Show off your leadership skills and customer service experience, and don’t forget to highlight your flexibility with shifts!
✨Tip Number 3
Make sure your online presence is top-notch! Update your LinkedIn profile to reflect your management experience and skills. Engage with relevant content and connect with people in the industry to boost your visibility.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Places for People and contributing to our mission of creating thriving communities.
We think you need these skills to ace Duty Manager (flexible) in Felixstowe, Suffolk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience in supervisory or management positions, especially in leisure facilities. We love seeing how your background fits with our mission!
Highlight Customer Service Skills:Since excellent customer service is key for us, be sure to showcase any relevant experiences where you've gone above and beyond for customers. This will help us see how you can contribute to our community-focused approach.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused approach.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so it's crucial to highlight your previous supervisory or management experience. Prepare specific examples of how you've successfully led teams in the past, dealt with challenges, and improved customer service. This will demonstrate your capability to thrive in this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about situations where you had to make quick decisions, handle difficult customers, or manage staff conflicts. Practising these scenarios will help you articulate your thought process and problem-solving skills clearly.
✨Emphasise Your Flexibility
Since the role requires a flexible approach to work, be prepared to discuss your availability and willingness to work shifts, including evenings and weekends. Highlight any previous experiences where you adapted to changing schedules or took on varied responsibilities, showing that you're ready to wear many hats!
