At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy free health membership, flexible hours, and discounts on activities.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills required.
The predicted salary is between 27100 - 27100 £ per year.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays. With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable.
As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills. Ideally, you should have a Level 2 Fitness Instructor Qualification.
We offer a comprehensive benefits package which includes:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part-time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Evening Duty Manager employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Kingston Upon Thames, our work culture is built on support and appreciation, offering a comprehensive benefits package that includes health and fitness memberships, flexible working options, and significant discounts on activities. We are dedicated to employee growth, providing opportunities for development within a dynamic leisure environment, making this role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for community and health shine through. They want to see how you can contribute to their mission.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it super easy for us to keep in touch.
We think you need these skills to ace Evening Duty Manager
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us see your enthusiasm for building communities and helping people thrive. Share any relevant experiences that highlight your commitment to making a positive impact in the community.
Highlight Your Leadership Skills:As a Duty Manager, you'll be managing a team, so make sure to showcase your leadership experience. Use specific examples from your past roles where you successfully led a team or handled challenging situations.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention your relevant qualifications, like the Level 2 Fitness Instructor Qualification, and how they align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be prepared to discuss your previous supervisory experience. Think of specific examples where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how it aligns with their values will set you apart.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so come armed with examples of how you've gone above and beyond for customers in the past. Whether it's handling complaints or creating a positive experience, showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies, especially since you'll be a registered first aider. Prepare by thinking through potential situations you might face as a Duty Manager and how you would respond effectively.
