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For Companies At a Glance
- Tasks: Lead and train a dynamic team while ensuring top-notch customer service.
- Company: A leading leisure and fitness provider in Burgess Hill.
- Benefits: Full health & fitness membership, discounts, and flexible working hours.
- Why this job: Join us to make a real difference in our thriving community!
- Qualifications: Supervisory experience in leisure facilities and strong leadership skills.
- Other info: Exciting opportunity to grow in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading leisure and fitness provider in Burgess Hill is seeking a Duty Manager. In this role, you will manage and train staff, handle customer concerns, and ensure smooth operations.
Applicants should have:
- Supervisory experience in a leisure facility
- Excellent customer service skills
- Leadership skills
Benefits include full health & fitness membership, discounts, and flexible working arrangements. Join us to contribute to a thriving community!
Leisure Centre Duty Manager – Lead Team & Members in Burgess Hill employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager – Lead Team & Members in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the leisure centre. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or resolved customer issues in previous roles. We want to see that you can handle the heat!
✨Tip Number 3
Be ready to demonstrate your customer service prowess. Prepare to discuss how you’ve turned unhappy customers into happy ones. It’s all about creating a positive experience for everyone at the centre!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our community.
We think you need these skills to ace Leisure Centre Duty Manager – Lead Team & Members in Burgess Hill
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in leisure facilities. We want to see how you've led teams and handled customer concerns in the past, so don’t hold back!
Customer Service is Key: Since excellent customer service is a must for this role, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Tailor Your Application: Take a moment to tailor your application to our job description. Use similar language and focus on the skills we’re looking for. It shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, do some research on the leisure and fitness provider. Understand their values, mission, and the community they serve. This will help you tailor your answers and show that you're genuinely interested in contributing to their thriving community.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past supervisory experience where you've successfully managed staff or resolved customer concerns. Highlighting these experiences will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle specific customer service situations. Think of a few challenging scenarios you've faced in the past and how you resolved them. This will showcase your problem-solving skills and commitment to excellent customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
