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- Tasks: Lead a vibrant coffee shop, manage staff, and drive community engagement.
- Company: Join Places for People, a social enterprise focused on thriving communities.
- Benefits: Enjoy flexible working, health memberships, and discounts on activities.
- Other info: Flexible shifts available; over 80% of our team works part-time.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in hospitality or retail with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About Your Role
As store manager you'll manage all aspects of our coffee shop, consistently aiming to get the best from your store, as well as your team. You'll be recruiting, training and managing staff and lead by example. In this role you will be passionate about customer service, love great coffee and almost fanatical about driving your store and the centre as a whole forwards, bettering our communities. As store manager you'll also efficiently handle the administrative side of your business, including sales targets, stock management, cost control and profit and loss accounts. The Store Manager must also create a professional and fun working environment whilst ensuring that health and safety and highest standards of cleanliness are upheld at all times.
More About You
We're looking for someone with experience in operating high quality hospitality or retail with natural enthusiasm for the task in hand, to develop your team and motivate them to a very high standard.
Benefits
We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Being a 7 day a week business, with opening hours from dawn ‘til dusk, Places Leisure offers flexible working patterns including shift work, job share and part time working. More than 80% of colleagues at Places Leisure actually work part time.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Costa Store Manager in Burgess Hill employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. You never know who might have a lead on a Costa Store Manager position or can put in a good word for you.
✨Tip Number 2
Show off your passion for coffee and customer service during interviews. Share specific examples of how you've created a positive environment in previous roles, as this will resonate with Places for People’s community-focused ethos.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges like managing staff or meeting sales targets. This will demonstrate your leadership skills and ability to drive the store forward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining the Places for People team.
We think you need these skills to ace Costa Store Manager in Burgess Hill
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Tailor Your CV: Make sure your CV highlights your experience in hospitality or retail. We love seeing how you've managed teams and driven results in previous roles, so don’t hold back on those achievements!
Be Yourself: We’re all about community and connection, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you tick and how you can contribute to our fun and professional environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Places Leisure
✨Know Your Community
Before the interview, take some time to research Places for People and their community initiatives. Understanding their mission to create active places and healthy people will show your genuine interest in the role and how you can contribute to their cause.
✨Showcase Your Leadership Skills
As a store manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated staff in previous roles. Highlight your experience in training and developing team members, as well as how you foster a positive working environment.
✨Passion for Customer Service
Demonstrate your enthusiasm for customer service during the interview. Share specific instances where you went above and beyond to ensure customer satisfaction. This aligns with the company's focus on creating a welcoming atmosphere in their coffee shop.
✨Be Ready for Operational Questions
Expect questions about managing sales targets, stock control, and profit and loss accounts. Brush up on your knowledge of these areas and be prepared to discuss how you would handle them effectively in the role of store manager.