Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, manage operations, and enhance customer experiences in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous management experience in leisure and NPLQ qualification required.
- Other info: Be part of a supportive team with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
This is a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer concerns, driving up memberships, preparing reports and attending meetings. You will represent Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.
You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays. With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates.
We are looking for someone with excellent customer service and leadership skills. It is essential that you hold a NPLQ qualification.
At Places for People Group, we are a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause. We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs - up to 500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.
Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager - Surrey in Addlestone employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Surrey in Addlestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your leadership experience and customer service skills. Bring examples of how you've successfully managed teams or resolved customer issues.
✨Tip Number 3
Be flexible and open-minded! Since this role requires working shifts, including evenings and weekends, make sure to express your willingness to adapt your schedule. Employers love candidates who are ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining Places Leisure and being part of our mission to create active places and healthy people.
We think you need these skills to ace Duty Manager - Surrey in Addlestone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and healthy communities. Share your experiences that align with our mission at Places Leisure.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience in leisure facilities and any relevant qualifications like the NPLQ. We love seeing candidates who understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Places for People.
How to prepare for a job interview at Places Leisure
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the responsibilities like managing staff, handling customer concerns, and preparing reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a large team, be prepared to discuss your previous supervisory or management experience. Think of specific examples where you've successfully led a team or resolved conflicts. This will highlight your leadership capabilities and how you can contribute to the team at Places Leisure.
✨Emphasise Customer Service Excellence
Places Leisure values excellent customer service, so be ready to share instances where you've gone above and beyond for customers. Discuss how you handle complaints and ensure customer satisfaction, as this will resonate well with the company's mission of creating active places and healthy people.
✨Be Flexible and Open-Minded
Given the nature of the role, flexibility is key. Be prepared to discuss your availability for shifts, including evenings and weekends. Showing that you're adaptable and willing to take on various responsibilities will make you a more attractive candidate for the Duty Manager position.
