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- Tasks: Support housing operations with admin tasks and ensure efficient service delivery.
- Company: Join a diverse and inclusive organisation dedicated to community welfare.
- Benefits: Competitive salary, generous holiday, pension contributions, and cashback healthcare plan.
- Other info: Flexible working hours and a supportive culture for all applicants.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration within social housing and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Community Housing Coordinator, you'll play a vital part in supporting our Homes Plus operations by delivering high-quality administration and back-office services. You'll work closely with teams across Communities, Living Plus, Lettings & Marketing and Community Safety, ensuring that our customers, colleagues and partners receive an efficient and reliable service. You'll also provide support to other areas of Homes Plus when required, giving you the chance to build a broad understanding of how our services work together.
Your role will involve a wide range of administrative responsibilities, including preparing documents, managing mailshots, organising meetings and hospitality, maintaining records, and supporting key processes such as decants, key management and on-call rotas. You'll be involved in housing management administration—everything from tenancy changes and mutual exchanges to permissions, landlord references, specialist landlord arrangements and aids and adaptations.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. A basic DBS check is mandatory for this role.
Essential Criteria
- Proven experience delivering administration or back-office support in a busy, customer-focused environment within social housing.
- Strong organisational skills with the ability to prioritise workloads, manage time effectively and maintain accurate records across multiple systems.
Benefits
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
Community Housing Coordinator in Westminster employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Coordinator in Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community housing and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice common interview questions related to administration and customer service. Role-play with a friend or use online resources to get comfortable. The more you practice, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team and making a difference in community housing.
We think you need these skills to ace Community Housing Coordinator in Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in administration and back-office support, especially in social housing. We want to see how your skills align with the role of Community Housing Coordinator!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've managed multiple tasks or projects in the past. We love seeing how you prioritise workloads and keep everything on track!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Places for People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Community Housing Coordinator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing records and supporting housing management administration. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Think about how you prioritised workloads and maintained accurate records, as these are crucial for the job.
✨Emphasise Teamwork
You'll be working closely with various teams, so it's important to highlight your ability to collaborate effectively. Share stories that demonstrate your experience in working with different departments or colleagues, and how you contributed to achieving common goals. This will show that you can thrive in a team-oriented environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or any ongoing projects. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to clarify any doubts you might have!