Places for People in Northwich is seeking a Complaints Team Manager to lead the delivery of a high-quality complaints service across a diverse property portfolio. You'll shape the complaints strategy and ensure fair outcomes.
You'll oversee investigations, leverage CRM/AI to improve workflows, and work with property management, finance, legal and supplier teams to deliver improvements across the service landscape.
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Complaints Team Lead: Drive Fair Outcomes & Service in Warrington employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
