At a Glance
- Tasks: Support clients by processing refunds, managing requests, and coordinating venue bookings.
- Company: Join a dynamic administration team in a supportive work environment.
- Benefits: Enjoy a competitive salary and a structured work-life balance with 37.5 hours per week.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Be the backbone of client support and make a real difference in service delivery.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 22050 - 26950 £ per year.
Job Description Are you highly organised, detail-oriented, and passionate about delivering excellent service?
We're looking for a Client Support Administrator to join our busy administration team, providing essential support to both internal and external areas of the business.
Make your application after reading the following skill and qualification requirements for this position.
Where will I be working?
Working at our offices in Northwich, CW9 7LN What are the working hours? 37.5 hours per week Monday to Friday What you'll be doing: Processing
Refunds: Accurately handle service charge and overpayment refunds, ensuring compliance with internal controls and deadlines.
Investigating
Payments: Locate and reconcile missing payments, working closely with finance teams and external stakeholders to resolve discrepancies.
Managing
Requests: Respond to Major Works/Section 20 requests from property managers, ensuring all documentation is complete and responses are timely.
Venue
Booking: Coordinate and book venues for AGMs, EGMs, and resident meetings, ensuring all logistical needs are met.
Mass
Communication: Prepare and send mail merges to occupiers and owners, ensuring accuracy and compliance with communication standards.
Keys
Client Support Administrator in Warrington employer: Places for People
Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.
