At a Glance
- Tasks: Ensure a safe and welcoming environment for residents and visitors while supporting site security.
- Company: Join a community-focused organisation dedicated to creating safe spaces.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, and study sponsorship.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a hands-on role that makes a real difference in people's lives.
- Qualifications: Experience in service roles and a willingness to learn First Aid.
The predicted salary is between 12 - 15 £ per hour.
We're recruiting for a Porter to join our on‑site team, working during the day to help ensure the development remains safe, well‑presented and welcoming for residents and visitors. This is a visible, service‑focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day‑to‑day running of the site. If you enjoy a varied, hands‑on role and take pride in delivering a great customer experience, this could be a great opportunity for you.
Where will I be working? St Leonards Terrace, Sloane Square, London SW3 4QQ
Rota: Monday to Friday 8:30 am to 12:30 pm (4 hours per day)
What You’ll Be Doing
- Supporting day‑to‑day site security and monitoring access as required
- Assisting with health and safety compliance checks across the development
- Being a visible presence on site and assisting residents and visitors when needed
- Supporting the on‑site cleaning team with additional tasks as directed
- Working closely with the operations team to ensure accurate information sharing
- Responding appropriately to incidents or emergencies in line with procedures
- Contributing to a positive, professional customer experience across the development
Essential
- Experience working in a service‑led environment
- Experience in a role involving site security or building monitoring
- Emergency First Aid qualification (or willingness to obtain)
Desirable
- Experience working in a customer‑facing, on‑site role
- Ability to build strong working relationships with colleagues and stakeholders
- Clear and confident communication skills
- Basic working knowledge of IT systems
What we can offer you
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re‑claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (four times annual salary).
- Access to Our Place Rewards, offering a range of shopping discounts, in‑store vouchers, reloadable e‑cards, cashback on online purchases and many exclusive offers.
Safeguarding and Equality
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Equal Opportunity
We are proud to support the Armed Forces Covenant and guarantee an interview for candidates who are serving or have formerly served in the Armed Forces, including reservists, veterans, cadet instructors and military spouses or partners who meet the essential criteria. We are also proud members of the Disability Confident scheme and guarantee an interview for disabled applicants who meet the essential criteria. Neurodiverse individuals who meet the criteria are also guaranteed an interview.
Porter in Tring employer: Places for People
At Places for People, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution. As a Porter at our Sloane Square location, you'll enjoy a range of benefits including generous holiday allowances, healthcare cashback plans, and opportunities for professional development, all while playing a vital role in creating a welcoming environment for residents and visitors. Join us to be part of a dedicated team that prioritises safety, community, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Tring
✨Tip Number 1
Get to know the company! Research Places for People and their values. When you show up for an interview, drop in some knowledge about their commitment to safeguarding and community. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great experience, think of examples from your past jobs where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in a visible role like a Porter. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in being part of their team!
We think you need these skills to ace Porter in Tring
Some tips for your application 🫡
Show Your Service Skills:Make sure to highlight any experience you've got in service-led roles. We love candidates who take pride in delivering a great customer experience, so share specific examples of how you've done this in the past!
Be Clear and Confident:Communication is key in this role! When writing your application, use clear language and be confident about your skills. We want to see that you can build strong working relationships with colleagues and residents.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your experience aligns with the responsibilities of the Porter role – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our company!
How to prepare for a job interview at Places for People
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with site security protocols, health and safety checks, and how to assist residents effectively. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Customer Service Skills
Since this is a service-focused position, be prepared to discuss your experience in customer-facing roles. Think of specific examples where you've gone above and beyond for customers, as this will highlight your commitment to delivering a great experience.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as emergencies or difficult interactions with residents. Practising your responses to these scenarios can help you feel more confident and demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
