Leisure Center Duty Manager: Lead, Develop & Grow Memberships in Surrey

Leisure Center Duty Manager: Lead, Develop & Grow Memberships in Surrey

Surrey Full-Time 30000 - 40000 € / year (est.) No home office possible
Places for People

At a Glance

  • Tasks: Lead a team to manage leisure facilities and enhance customer experience.
  • Company: Places for People, a vibrant community-focused organisation.
  • Benefits: Full health and fitness membership, bonus scheme, and flexible working.
  • Other info: Ongoing personal development opportunities in a dynamic environment.
  • Why this job: Make a difference in your community while developing your leadership skills.
  • Qualifications: Supervisory experience and excellent customer service skills.

The predicted salary is between 30000 - 40000 € per year.

Places for People in Elmbridge is seeking a motivated Duty Manager to lead a large team and ensure the effective running of leisure facilities. The ideal candidate will have supervisory experience and excel in customer service. You will manage staff, address customer concerns, and drive up memberships while providing leadership in a vibrant community environment.

Benefits include:

  • Full health and fitness membership
  • Bonus scheme
  • Flexible working arrangements
  • Ongoing personal development opportunities

Leisure Center Duty Manager: Lead, Develop & Grow Memberships in Surrey employer: Places for People

Places for People in Elmbridge is an exceptional employer, offering a vibrant work culture where you can lead and develop a dedicated team while making a positive impact on the community. With benefits such as full health and fitness membership, a bonus scheme, and flexible working arrangements, employees are encouraged to grow personally and professionally in a supportive environment that values customer service excellence.

Places for People

Contact Detail:

Places for People Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Center Duty Manager: Lead, Develop & Grow Memberships in Surrey

Tip Number 1

Network like a pro! Reach out to current or former employees at Places for People. A friendly chat can give us insider info on the company culture and what they really value in a Duty Manager.

Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved customer service. We want to see how you can lead and inspire others.

Tip Number 3

Be ready to discuss membership growth strategies! Think about innovative ideas you could bring to the table to drive up memberships. This shows we’re proactive and have a vision for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Leisure Center Duty Manager: Lead, Develop & Grow Memberships in Surrey

Supervisory Experience
Customer Service Excellence
Team Leadership
Membership Growth Strategies
Conflict Resolution
Communication Skills
Organisational Skills

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight any supervisory experience you have. We want to see how you've led teams in the past and how you can bring that energy to our leisure centre.

Customer Service is Key:Don’t forget to mention your customer service skills! We’re all about creating a vibrant community, so share examples of how you've addressed customer concerns and improved their experience.

Be Specific About Your Achievements:Use numbers and specific examples to showcase how you've driven memberships or improved services in previous roles. We love seeing tangible results that demonstrate your impact!

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application!

How to prepare for a job interview at Places for People

Know Your Stuff

Before the interview, make sure you understand the role of a Duty Manager and what it entails. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing staff and driving up memberships. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Leadership Skills

Since this role involves leading a large team, be prepared to discuss your supervisory experience. Think of examples where you've successfully managed a team or resolved conflicts. Highlight how your leadership style can contribute to a vibrant community environment, as this is key for Places for People.

Customer Service is Key

As customer service is a big part of this role, come ready with examples of how you've handled customer concerns in the past. Discuss any strategies you've implemented to improve customer satisfaction and how you plan to enhance the membership experience at the leisure centre.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing personal development opportunities, or how they measure success in increasing memberships. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.