At a Glance
- Tasks: Maximise rental collections and collaborate with Property Managers and Finance Team.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, yearly reviews, pension contributions, bonuses, and exclusive discounts.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a caring community that values people over numbers and fosters growth.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. You will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and work with stakeholders at different levels.
We prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 4.5%
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
Credit Controller Administrator in Somerset employer: Places for People
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Located in the vibrant city of Bath, we offer a supportive and inclusive work culture where employee growth is prioritised through comprehensive training and development opportunities. With a competitive salary, generous benefits, and a commitment to community spirit, joining our team means becoming part of a dedicated organisation that truly cares about your well-being and professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Administrator in Somerset
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and inclusivity, so show us how you embody these traits. Research their values and think about how your experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus when applying!
✨Tip Number 3
Prepare for the interview by practising common questions related to credit control and customer service. Think of examples from your past that highlight your skills and how you handle challenges—this will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our community and ready to contribute to our mission.
We think you need these skills to ace Credit Controller Administrator in Somerset
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your qualifications. Share your enthusiasm for the role and how you embody our People Promises.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any customer service background or numerical skills that relate to the Credit Controller Administrator role. This shows us you’re serious about joining our community!
Showcase Your Communication Skills:Since good communication is key in this role, use clear and concise language in your application. Whether it’s written or verbal, demonstrate your ability to convey information effectively. We love a well-structured application!
Apply Through Our Website:Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us. Plus, you can find more details about the role and our amazing benefits package there!
How to prepare for a job interview at Places for People
✨Know Your Numbers
As a Credit Controller Administrator, you'll be dealing with numbers daily. Brush up on your numerical skills and be prepared to discuss how you've used them in previous roles. This will show your potential employer that you’re confident and capable of handling the financial aspects of the job.
✨Emphasise Your People Skills
Places for People values community spirit and respect. Be ready to share examples of how you've successfully worked with customers or colleagues in the past. Highlighting your communication skills and ability to handle complaints will demonstrate that you embody their People Promises.
✨Research the Company Culture
Understanding the ethos of Places for People is crucial. Familiarise yourself with their commitment to inclusivity and community. During the interview, mention specific aspects of their culture that resonate with you, showing that you're not just looking for any job, but one that aligns with your values.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with your interviewers and make a lasting impression.
