At a Glance
- Tasks: Support customers and ensure a top-notch experience while handling administrative tasks.
- Company: Join the UK's leading social enterprise dedicated to thriving communities.
- Benefits: Competitive salary, yearly reviews, training, and exclusive discounts.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while growing your skills.
- Qualifications: Experience in admin roles and familiarity with MS Office required.
The predicted salary is between 22000 - 26000 £ per year.
That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.
As the UK's leading Social Enterprisewe'rededicated to creating inclusive and thriving Communities for both our Customers and Employees.?Over the last 30 years, Touchstonehaveidentifieddifferent opportunities that have shaped our development.
More about the team We are looking to recruit a Customer Advisoron a permanent basis.
This role is based on site at Touchstone Bath, itwill be working 25 to 30 hours per week working 1 day per week at our offices in Bath.
You willbe requiredtospend more daysin the office during the training period.
More about your role On a daily basis, you will help to ensure that the customer experience is of the highest standard and provide administrative support in relation to all leasing activity as well as day to day operations.?In addition tobeing responsible forliaising with customers for renewals, negotiating rents and renewing tenancies you will also conduct regular market research and provide admin support to ensure applications are completed correctly.
For moreinformationplease download our job profile available on our website.
At Places for People, we are committed to a safe workingenvironmentso a basic DBS check is mandatory.?Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel arerequired.
Experience & Skills Experience working in a similar role (Receptionist, Front of House etc)Experience conducting?administrative tasks, Familiarity working with MS packages suchas Word, Teamsand Excel, Strong attention to detail, Excellent?We know thatthere'salways more we can do to make you smile, that'swhy we offer a comprehensive benefits package with each role, yours will include:?Competitive salary, with a salary review yearly Training and?development Extraperksincluding huge discounts and offers from shops, cinemas and much more?As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role.
If you require any reasonable adjustments to support your application or interview experience, please let us know.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .
W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need.
For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.
Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ
Client Advisor Assistant in Somerset employer: Places for People
Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor Assistant in Somerset
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Places for People. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Places for People directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Places for People’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Client Advisor Assistant in Somerset
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Client Advisor Assistant at Places for People, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Client Advisor Assistant, customise your documents to fit the vibe of Places for People. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Places for People
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Places for People. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Places for People's needs. They’ll want to know that you can commit without compromising your passion for the work!
