Community Housing Manager in Sheffield

More About Your Role

You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Community Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.

An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer‑focused framework.

Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.

Essential Criteria

• Social housing experience
• Excellent communication skills
• Driving licence and own vehicle

More About You

You need excellent communication skills ensuring a polite and courteous manner, working closely with customers and external agencies. You should be able to demonstrate the ability to create and maintain effective working relationships.

You should have experience working within a similar tenancy and estates management role and have relevant and up‑to‑date knowledge around housing and tenancy legislation and procedures, which can be acted upon to make informed decisions.

You must demonstrate tenacity, resilience and attention to detail, a commercial approach, initiative, and eagerness to contribute to positive changes. Provide evidence of service delivery improvements and support others in delivering an effective service while maintaining your own motivation levels and working autonomously.

A basic DBS check is mandatory for this role.

Benefits

• Competitive salary, with annual salary review
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• Bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

Safeguarding

At Places for People, safeguarding is everyone\’s responsibility. We commit to creating safe communities for customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect.

All employees, volunteers, and contractors undertake safeguarding training and uphold the highest standards of safeguarding and accountability. We conduct pre‑employment DBS checks where applicable.

By joining, you are expected to contribute to our safeguarding culture and report concerns to protect those in our communities.

Armed Forces

We guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, including reservists, veterans, cadet instructors and military spouses/partners, who meet the essential criteria for the vacancy.

Disability Confident

We are a Level 2 Disability Confident Employer. Disabled applicants who meet the essential criteria will be guaranteed an interview.

Neurodivergent

Neurodiverse individuals are valued; those who meet the criteria will be guaranteed an interview.