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- Tasks: Be the friendly face of Healthy Communities, helping individuals access health programmes.
- Company: Join a social enterprise dedicated to creating active and healthy communities.
- Benefits: Enjoy flexible working, health memberships, and discounts on activities and shops.
- Why this job: Make a real difference in your community's health and wellbeing.
- Qualifications: Customer service experience and a passion for local health initiatives.
- Other info: Opportunities for personal development and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Places for People Group is a social enterprise that believes it's people who make a community. At Places Leisure we create active places and healthy people for communities to thrive, and we aim to be the UK's leading health and wellbeing enabler. We value our people and strive to ensure our team is appreciated and supported. At Places for People, you're more than just a number – you're part of our cause.
More About Your Role
- Act as the first point of contact for individuals referred to Healthy Communities programmes, ensuring a welcoming, supportive, and positive experience.
- Communicate effectively with healthcare professionals, social prescribers, and partner organisations regarding programmes, referrals, and participant engagement.
- Manage and maintain accurate records and databases in line with data protection requirements.
- Screen participants in accordance with eligibility criteria and programme guidelines.
- Provide clear, accessible information to help individuals choose and access the most appropriate programme.
- Promote programmes and be responsible for associated sales, including memberships and services.
- Take payment details securely and set up memberships and programme enrolments.
- Book, coordinate, and manage appointments and programme sessions.
- Support the team by managing schedules, appointments, and participant communications.
- Contribute to the smooth day-to-day operation of Healthy Communities initiatives within the leisure centre.
- Effectively and professionally complete any admin tasks relating to the project/programme.
More About You
- Experience managing data and communicating to a range of audiences.
- Experience in a customer facing role or sales.
- Passion for improving the health of the local community and awareness of local sports/health landscape.
Benefits
- We align with the Real Living Wage foundation.
- A 2% bonus for all colleagues.
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors.
- Flexible working (including part time working, shift work and more).
- An opportunity to purchase additional annual leave.
- Ongoing personal learning and development opportunities.
- Access to our Company Pension scheme.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Discounts of up to 50% on activities, centre shop and cafes.
- Extra perks including discounts and offers from shops, cinemas and more.
What's next?
If you meet the criteria and are ready to take the next step in your career, apply using our simple 5-minute application process. Upload a CV and a supporting statement demonstrating how you meet the role's requirements. Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested, apply promptly to avoid disappointment.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, including pre-employment checks (such as Disclosure and Barring Service checks where applicable) to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture and report concerns to protect those in our communities.
Armed Forces – We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner who meets the essential criteria for the vacancy.
Disability Confident – We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
Healthy Communities Co-Ordinator in Reading employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthy Communities Co-Ordinator in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with healthcare professionals and participants, it’s crucial to articulate your thoughts clearly. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for health and wellbeing! Be ready to share your ideas on how to improve community health during your interview. This will demonstrate your commitment to the role and align with Places for People’s mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the position.
We think you need these skills to ace Healthy Communities Co-Ordinator in Reading
Some tips for your application 🫡
Be Yourself: When writing your CV and supporting statement, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for community health and how it aligns with our mission.
Tailor Your Application: Make sure to customise your CV and supporting statement to highlight your relevant experience. Focus on your customer-facing roles and any data management skills that relate to the Healthy Communities Co-Ordinator position.
Showcase Your Communication Skills: Since you'll be the first point of contact for individuals in our programmes, emphasise your communication skills. Share examples of how you've effectively engaged with diverse audiences in previous roles.
Keep It Concise: We appreciate a straightforward approach! Stick to the key points in your application and keep it concise. Remember, we have a simple 5-minute application process, so make every word count!
How to prepare for a job interview at Places for People
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their Healthy Communities programmes. Understand their mission, values, and the specific role you’re applying for. This will help you tailor your answers and show that you’re genuinely interested in being part of their cause.
✨Showcase Your Communication Skills
As a Healthy Communities Co-Ordinator, effective communication is key. Prepare examples from your past experiences where you successfully engaged with diverse audiences, whether it’s healthcare professionals or community members. Highlight how you can create a welcoming and supportive environment for participants.
✨Demonstrate Your Passion for Community Health
Make sure to express your enthusiasm for improving the health of local communities during the interview. Share any relevant experiences or initiatives you’ve been involved in that align with Places for People’s goals. This will help them see your commitment to their mission.
✨Be Ready for Practical Scenarios
Expect to discuss how you would handle specific situations related to the role, such as managing participant records or coordinating appointments. Think through potential challenges and how you would address them, showcasing your problem-solving skills and attention to detail.
