Property Administrator

Property Administrator

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a property management team with tenancy processes and administrative tasks.
  • Company: Join Places for People, the UK's leading Social Enterprise focused on thriving communities.
  • Benefits: Enjoy remote work options, competitive salary, yearly reviews, and exclusive discounts.
  • Why this job: Be part of a community-driven culture that values growth, respect, and enthusiasm.
  • Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
  • Other info: Flexible working hours and a commitment to safeguarding and inclusivity.

The predicted salary is between 28800 - 43200 Β£ per year.

At Places for People, we hire People, not numbers So, if you like the sound of one of our jobs, please apply – you could be just who we\’re looking for Of course, experience and track record are important, but we\’re more interested in hiring someone that embodies our People Promises. That\’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK\’s leading Social Enterprise we\’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

More about the team

Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.

Reporting to the Portfolio Manager , we are looking to recruit a Property Administrator on a permanent basis. After a period of initial training (3 months), we are able to offer hybrid working options (3 days at home).

More about your role

As a Property Administrator, you will provide administrative support to a property management team in such a manner that client expectation and SLAs are met, whilst complying with statutory and contractual requirements.

On a daily basis you will work as part of the wider team to review tenancy agreements, check and pay utility bills and deal with incoming mail.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More about you

The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential.

Experience & Skills

  • Experience in an administration/ customer service role
  • Experience with MS packages such as Word, Teams, Outlook and Excel,
  • Strong attention to detail,
  • Excellent communication skills,
  • Strong stakeholder engagement.

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there\’s always more we can do to make you smile, that\’s why we offer a comprehensive benefits package with each role, yours will include:

  • Competitive salary, with a salary review yearly
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more

What\’s next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We\’re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you\’re looking for support with your application, please contact our skills and employment team on

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone\’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Property Administrator employer: Places for People

At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our inclusive work culture fosters community spirit and personal growth, offering comprehensive benefits, competitive salaries, and opportunities for training and development. With the flexibility of remote/hybrid working arrangements and a commitment to safeguarding, we ensure a supportive environment where employees can thrive both personally and professionally in the vibrant city of Edinburgh.
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Contact Detail:

Places for People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Property Administrator

✨Tip Number 1

Familiarise yourself with the core values of Places for People. They prioritise community spirit and personal growth, so be ready to demonstrate how you embody these values in your interactions and experiences.

✨Tip Number 2

Highlight your customer service experience during any informal discussions or networking opportunities. This role requires strong communication skills, so showcasing your ability to engage with stakeholders will set you apart.

✨Tip Number 3

Get comfortable with Microsoft Office tools, especially Word, Excel, and Teams. Consider taking a quick online course or tutorial to brush up on your skills, as proficiency in these applications is advantageous for the role.

✨Tip Number 4

Network with current or former employees of Places for People. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Property Administrator position.

We think you need these skills to ace Property Administrator

Customer Service Experience
Administrative Skills
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft Outlook
Proficiency in Microsoft Teams
Strong Attention to Detail
Excellent Communication Skills
Stakeholder Engagement
Time Management
Problem-Solving Skills
Team Collaboration
Adaptability
Knowledge of Statutory and Contractual Requirements

Some tips for your application 🫑

Understand the Company Culture: Places for People values individuals who embody their People Promises. Make sure to highlight your enthusiasm, motivation to grow, and respect for community spirit in your application.

Tailor Your CV: Ensure your CV reflects relevant experience in administration or customer service roles. Emphasise your skills with Microsoft packages like Word, Teams, Outlook, and Excel, as these are advantageous for the role.

Craft a Strong Supporting Statement: In your supporting statement, clearly demonstrate how your experience aligns with the job requirements. Use specific examples to showcase your attention to detail and communication skills.

Follow Application Instructions: Make sure to follow the application process as outlined by Places for People. Upload your CV and supporting statement through our website, and double-check that all documents are correctly formatted and complete.

How to prepare for a job interview at Places for People

✨Show Your Enthusiasm

Places for People values enthusiasm and motivation. Make sure to express your passion for the role and the company during the interview. Share examples of how you've demonstrated these qualities in previous roles.

✨Highlight Your Customer Service Experience

Since the role requires strong customer service skills, prepare to discuss your past experiences in this area. Use specific examples to illustrate how you effectively handled customer inquiries or resolved issues.

✨Demonstrate Attention to Detail

As a Property Administrator, attention to detail is crucial. Be ready to provide examples of how you've ensured accuracy in your work, whether it's in administration tasks or managing client expectations.

✨Familiarise Yourself with Microsoft Packages

The job mentions the importance of MS Word, Teams, Outlook, and Excel. Brush up on these tools before the interview and be prepared to discuss how you've used them in your previous roles.

Property Administrator
Places for People
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