Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries, assist work planners, and manage financial requisitions efficiently.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, generous holiday, pension contributions, and cashback healthcare plan.
- Other info: Diverse workplace with guaranteed interviews for disabled candidates and excellent career development opportunities.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in MS Office.
The predicted salary is between 30000 - 42000 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role
You will be responsible for handling, logging and actioning a high volume of call enquiries from internal/external customers. As well as assisting work planners on a daily basis, you will action all emails and paperwork in a timely and efficient manner. Dealing with financial requisitions is a key part of the role and you will be expected to raise requisitions, process invoices and resolve any related queries.
More about you
The ideal candidate will have experience in a similar role. Good communication skills, familiarity with IT packages such as MS Word, Excel and Teams are also desired alongside a track record of dealing with stakeholders.
Experience & Skills:
- Experience in a similar role/ Customer Service Experience
- A proven track record of working with MS Word, Excel and Teams
- Excellent communication skills
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Works Support in Preston employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Support in Preston
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so show us how you embody these traits in your interactions. Research their values and think about how you can align your experiences with their People Promises.
✨Tip Number 2
Practice your communication skills! Since this role involves handling a high volume of enquiries, we recommend rehearsing how you would respond to different scenarios. This will help you feel more confident during interviews and showcase your customer service experience.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. We’re here to help, and showing initiative can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and the benefits we offer, making it easier for you to tailor your application.
We think you need these skills to ace Works Support in Preston
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Show us your enthusiasm and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application for the Works Support role. Highlight your relevant experience with customer service and IT skills, and explain how they relate to what we do at Places for People.
Show Your Community Spirit: We love candidates who believe in community spirit! Share any experiences or examples that demonstrate your commitment to creating inclusive and thriving communities, as this is a big part of our ethos.
Apply Through Our Website: Don't forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there!
How to prepare for a job interview at Places for People
✨Know Your People Promises
Before the interview, take some time to understand Places for People's People Promises. They value enthusiasm, community spirit, and doing the right thing. Be ready to share examples from your past experiences that demonstrate how you embody these values.
✨Brush Up on Your IT Skills
Since familiarity with MS Word, Excel, and Teams is desired, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications in previous roles.
✨Prepare for Customer Service Scenarios
Given the role involves handling a high volume of call enquiries, think about common customer service scenarios you might face. Prepare to discuss how you would handle difficult situations or resolve queries efficiently, showcasing your communication skills.
✨Show Your Commitment to Community
Places for People is all about creating inclusive communities. Be prepared to talk about your understanding of community spirit and how you can contribute to it in this role. Sharing personal stories or initiatives you've been involved in can really make you stand out.