Planned Programme Administration Officer - Preston

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!

As a Planned Programme Admin Officer within our Repair Operations team, you'll play a key role in supporting the delivery of our electrical planned testing programme. Working closely with contractors, internal teams and customers, you'll help ensure the smooth coordination and administration of compliance-related activity across our housing portfolio. You'll act as a day-to-day contact for contractors, process orders and variations, support invoice management, maintain accurate records and systems, and provide administrative support to the Contracts Manager. You'll also coordinate meetings, prepare agendas and minutes, manage shared inboxes and help ensure subcontractor orders are processed accurately and efficiently.

Essential Criteria

• Must have excellent computer literacy, especially MS Office, specifically Excel.
• Excellent organisation skills are essential.
• The post holder must possess a high level of customer focus always working to address and exceed customer needs regarding the delivery of an efficient electrical planned programme service.
• The post holder must accept the need for flexibility and be willing to adapt to and work effectively within a variety of situations as required.

More about you

You're a highly organised administrator who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. You'll be confident managing multiple tasks, maintaining accurate records and building positive working relationships with internal and external stakeholders. You'll have strong IT skills, particularly in Microsoft Excel, and ideally have experience working with CRM, asset management or other business systems. Experience supporting compliance programmes, such as electrical or gas compliance, would be advantageous, as would previous experience dealing with customer queries and contractor management processes. This role is subject to a Basic DBS check.

Benefits

• Competitive salary with regular annual review.
• Pension with matched contributions up to 7%.
• Bonus scheme for colleagues at 2%.
• 35 days holiday (including bank holiday) with option to buy or sell days.
• Healthcare cashback plan for everyday medical costs - up to 500 savings per year.
• Access to wellbeing support such as counselling and flu jabs.
• Private GP and health support services available.
• Access to a rewards platform with retail and lifestyle discounts.
• Savings on groceries, travel, shopping and home products.
• Ongoing training and development opportunities.
• Access to professional qualifications and career progression.
• Internal development programmes and learning support.
• Recognition schemes such as Star Awards and Colleagues Awards.
• Strong focus on inclusion, wellbeing and colleague engagement.
• Free membership to Places Gyms.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.