At a Glance
- Tasks: Lead night services, ensuring safety and community support while addressing issues like noise and vandalism.
- Company: Join Places for People, the UK's leading Social Enterprise dedicated to thriving communities.
- Benefits: Enjoy competitive salary, generous holiday, pension contributions, and cashback on healthcare costs.
- Other info: Embrace a dynamic workplace with excellent career growth and a commitment to trauma-informed practice.
- Why this job: Make a real difference in your community while growing your skills in a supportive environment.
- Qualifications: Strong communication skills, customer service experience, and knowledge of health and safety protocols.
The predicted salary is between 31500 - 38500 £ per year.
At Places for People, we hire People, not numbers! Experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!
Please note: We are recruiting for 2 vacancies.
More about your role
In your role, you ensure a customer-focused approach in all services, addressing issues like noise, vandalism, and crises as per support documentation. You comply with data protection laws, safeguarding protocols, and conduct regular safety and building checks. You innovate to enhance service delivery, maintain accurate records of nighttime activities and incidents, and oversee the cleanliness and safety of communal areas. Reporting maintenance concerns and ensuring timely completion of work is essential. You act as a positive representative, building relationships with external organisations. Finally, you support the organisation's vision and participate in training as needed. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position.
More About you
You bring essential skills and experience, including local knowledge and networks, strong communication and professionalism, and an understanding of personal and professional boundaries. You are familiar with Group policies, property management, COSHH, Health & Safety requirements, and IT systems. Your ability to assess and manage conflicting demands, represent the business, and understand safeguarding, support planning, and risk assessment principles is crucial. You have experience in a customer-focused service environment, recognise the importance of record-keeping and GDPR compliance, and can respond effectively to crises. Your innovative thinking, problem-solving skills, and adherence to People Promise values enhance your collaborative and customer-focused approach. You possess initiative, creative thinking, and process-driven quality and risk management skills. Preferred qualifications include relevant field experience, strong English, Math, and computer skills, aligned with a dynamic digital organisation.
Commitment to Trauma Informed Practice
At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
Night Services Lead — Community Safety & Care in Preston employer: Places for People
Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Night Services Lead — Community Safety & Care in Preston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Places for People.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Places for People!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Places for People, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Places for People or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Night Services Lead — Community Safety & Care in Preston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Places for People:Before hitting send, make sure to tailor your application specifically to Places for People! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Places for People
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
