At a Glance
- Tasks: Assist customers with housing applications and manage repair issues.
- Company: Places for People, a supportive team in Preston.
- Benefits: Hybrid working, great holiday pay, cash plan, and pension contributions.
- Other info: Full training provided with plenty of opportunities for growth.
- Why this job: Make a difference in people's lives while building your career.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
Places for People in Preston is seeking a Customer Service Advisor to join their team. This role involves assisting customers with housing applications, managing low-level anti-social behaviour, and diagnosing repair issues. Full training is provided, and there's ample opportunity for career progression within the Housing Sector.
The position offers hybrid working arrangements, excellent holiday and sick pay, and additional benefits including access to a cash plan and pension contributions.
Hybrid Weekend Customer Experience Advisor in Preston employer: Places for People
Places for People in Preston is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With comprehensive training and clear pathways for career advancement in the Housing Sector, alongside attractive benefits such as hybrid working arrangements, generous holiday and sick pay, and access to a cash plan, this role provides a fulfilling opportunity for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Weekend Customer Experience Advisor in Preston
✨Tip Number 1
Make sure to research Places for People and their values. Understanding their mission will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up in the role. Think about how you'd handle housing applications or manage low-level anti-social behaviour, as this will prepare you for real-life situations.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insider tips on the interview process and what it’s really like to work at Places for People.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Hybrid Weekend Customer Experience Advisor in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Experience Advisor role. Highlight any relevant experience you have with customer service, housing applications, or managing issues, as this will show us you're a great fit for the team.
Show Your Passion:Let us know why you're excited about working in the housing sector! Share your enthusiasm for helping customers and improving their experiences, as this is key to thriving in this role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Places for People
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Experience Advisor does. Familiarise yourself with housing applications, anti-social behaviour management, and repair issue diagnostics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to handle customer queries effectively, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and career progression within the Housing Sector. This shows that you’re not just interested in the job, but also in growing with the company.
✨Embrace the Hybrid Working Model
Since this role offers hybrid working arrangements, be prepared to discuss how you manage your time and productivity in a flexible work environment. Share any previous experiences you have with remote work and how you stay connected with your team.
