Places for People in Preston is seeking a Stage 1 Customer Resolution Co-ordinator to own customer complaints from triage through investigation and written resolution. You will work closely with Customers, Colleagues and stakeholders to understand what has happened, coordinate the right response and make sure agreed actions are completed within the required timescales.
Reporting to the Customer Complaints Manager, you'll be a Customer advocate, handling each case with empathy and professionalism
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Customer Resolution Specialist in Preston employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
