At a Glance
- Tasks: Ensure site safety, assist residents, and support the cleaning team.
- Company: Join a welcoming team at St Leonards Terrace, Sloane Square.
- Benefits: 27 days holiday, free healthcare cashback, and study sponsorship.
- Other info: Flexible hours with opportunities for professional growth.
- Why this job: Enjoy a hands-on role with a focus on customer experience.
- Qualifications: Experience in service roles and willingness to learn First Aid.
The predicted salary is between 12 - 15 £ per hour.
We're recruiting for a Porter to join our on‑site team, working during the day to help ensure the development remains safe, well‑presented and welcoming for residents and visitors. This is a visible, service‑focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day‑to‑day running of the site. If you enjoy a varied, hands‑on role and take pride in delivering a great customer experience, this could be a great opportunity for you.
Where will I be working? St Leonards Terrace, Sloane Square, London SW3 4QQ
Rota Monday to Friday 8.30am to 12.30pm (4 hours per day)
What you'll be doing:
- Supporting day‑to‑day site security and monitoring access as required
- Assisting with health and safety compliance checks across the development
- Being a visible presence on site and assisting residents and visitors when needed
- Supporting the on‑site cleaning team with additional tasks as directed
- Working closely with the operations team to ensure accurate information sharing
- Responding appropriately to incidents or emergencies in line with procedures
- Contributing to a positive, professional customer experience across the development
What we're looking for:
Essential- Experience working in a service‑led environment
- Experience in a role involving site security or building monitoring
- Emergency First Aid qualification (or willingness to obtain)
- Experience working in a customer‑facing, on‑site role
- Ability to build strong working relationships with colleagues and stakeholders
- Clear and confident communication skills
- Basic working knowledge of IT systems
What we can offer you:
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers!
Porter employer: Places for People
Join our dedicated team at St Leonards Terrace, where we prioritise a supportive and collaborative work environment. As a Porter, you'll enjoy a flexible schedule with ample opportunities for professional growth, alongside generous benefits such as 27 days of holiday, a healthcare cashback plan, and access to exclusive shopping discounts. We value your contribution to creating a welcoming atmosphere for residents and visitors alike, making this an ideal place for those seeking meaningful employment in a vibrant London location.
StudySmarter Expert Advice🤫
We think this is how you could land Porter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great experience for residents and visitors, think of examples from your past jobs where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your service-focused mindset.
✨Tip Number 3
Show off your teamwork abilities! You'll be working closely with the House Manager and cleaning teams, so highlight any experiences where you've collaborated effectively with others. This will reassure them that you can contribute to a smooth day-to-day running of the site.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Good luck!
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Service Skills:Make sure to highlight any experience you've got in service-led roles. We want to see how you’ve made a positive impact on customer experiences in the past!
Be Clear and Confident:Communication is key in this role! Use clear language in your application to show us that you can communicate effectively, just like you would with residents and visitors.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match our Porter role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Places for People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Porter. Familiarise yourself with site security protocols, health and safety checks, and how to assist residents effectively. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a great customer experience, be ready to share examples from your past work where you've excelled in a service-led environment. Think of specific situations where you went above and beyond for customers or resolved issues effectively.
✨Demonstrate Teamwork and Communication
You'll be working closely with various teams, so highlight your ability to build strong working relationships. Prepare to discuss how you've collaborated with colleagues in previous roles and how you communicate clearly and confidently, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to incidents or emergencies. Think about how you would handle different scenarios related to site security or resident assistance. Practising these responses will help you feel more prepared and demonstrate your problem-solving skills.
