At a Glance
- Tasks: Ensure site safety, assist residents, and support the cleaning team.
- Company: Join a welcoming team at St Leonards Terrace, Sloane Square.
- Benefits: 27 days holiday, free healthcare cashback, and study sponsorship.
- Other info: Flexible hours with opportunities for career growth and discounts.
- Why this job: Make a positive impact in a hands-on role with great customer experience.
- Qualifications: Experience in service roles and willingness to learn First Aid.
The predicted salary is between 12 - 15 £ per hour.
We're recruiting for a Porter to join our on‑site team, working during the day to help ensure the development remains safe, well‑presented and welcoming for residents and visitors. This is a visible, service‑focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day‑to‑day running of the site. If you enjoy a varied, hands‑on role and take pride in delivering a great customer experience, this could be a great opportunity for you.
Where will I be working?
St Leonards Terrace, Sloane Square, London SW3 4QQ
Rota: Monday to Friday 8.30am to 12.30pm (4 hours per day)
What you'll be doing:
- Supporting day‑to‑day site security and monitoring access as required
- Assisting with health and safety compliance checks across the development
- Being a visible presence on site and assisting residents and visitors when needed
- Supporting the on‑site cleaning team with additional tasks as directed
- Working closely with the operations team to ensure accurate information sharing
- Responding appropriately to incidents or emergencies in line with procedures
- Contributing to a positive, professional customer experience across the development
What we're looking for:
Essential:- Experience working in a service‑led environment
- Experience in a role involving site security or building monitoring
- Emergency First Aid qualification (or willingness to obtain)
- Experience working in a customer‑facing, on‑site role
- Ability to build strong working relationships with colleagues and stakeholders
- Clear and confident communication skills
- Basic working knowledge of IT systems
What we can offer you:
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers!
Porter employer: Places for People
Join our dedicated team at St Leonards Terrace, where we prioritise a supportive and engaging work environment for our Porters. With a focus on employee well-being, we offer generous benefits including 27 days of holiday, a comprehensive healthcare cashback plan, and opportunities for professional development, all within the vibrant setting of Sloane Square, London. If you are passionate about delivering exceptional service and contributing to a welcoming community, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Porter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great experience for residents and visitors, think of examples from your past jobs where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your service-focused mindset.
✨Tip Number 3
Show off your teamwork abilities! You'll be working closely with the House Manager and cleaning teams, so highlight any experiences where you've collaborated effectively with others. This will reassure them that you can contribute to a smooth day-to-day running of the site.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Good luck!
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Service Skills:Make sure to highlight your experience in service-led environments. We want to see how you've made a positive impact on customer experiences in the past!
Be Clear and Confident:Communication is key in this role! Use clear language in your application to demonstrate your ability to communicate effectively with residents and colleagues.
Tailor Your Application:Take a moment to tailor your application to the specific role of Porter. Mention any relevant experience with site security or health and safety checks that aligns with what we're looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Places for People
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with site security protocols, health and safety checks, and how to assist residents effectively. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Customer Service Skills
Since this role is service-focused, be prepared to discuss your experience in customer-facing positions. Think of specific examples where you've gone above and beyond for customers, as this will highlight your commitment to delivering a great experience.
✨Demonstrate Teamwork and Communication
You'll be working closely with various teams, so it's essential to convey your ability to collaborate. Share instances where you've successfully worked with others, and emphasise your clear communication skills, which are crucial for sharing information accurately.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as emergencies or difficult residents. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will help you stand out as a reliable candidate.
