Housing Officer /Lettings Officer in Oxford

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. Because when we perform at our best, we create more opportunities to invest in our customers, our communities and each other. As a Community Housing Manager, you'll deliver a customer-focused housing management service across a regional patch of around 450 homes across Oxfordshire, Reading and Wokingham . You'll regularly inspect communal areas, manage cases of anti-social behaviour and tenancy breaches, support customers to sustain their tenancies and help ensure our communities remain safe and well maintained. You'll also oversee service charge budgets for the schemes you manage, work closely with internal teams and external partners, and identify and support vulnerable customers through our safeguarding procedures. Social housing experience Experience delivering housing, tenancy or neighbourhood management services within a customer-focused organisation. Experience managing housing-related issues such as anti-social behaviour, tenancy breaches, safeguarding or tenancy sustainment. A valid full driving licence and access to a vehicle You'll have a strong understanding of the issues that can affect customers and their tenancies, including safeguarding and the needs of vulnerable customers. A basic DBS check is required for this role. That's why, alongside a competitive salary, you'll have access to a package designed to support you at work and beyond. Pension with matched contributions up to 7% ~ Bonus scheme for colleagues at 2% ~36 days holiday (including bank holidays) pro rata with the option to buy or sell days ~ Healthcare cashback plan for everyday medical costs, with private GP and health support services available ~ Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing ~ Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases ~ Ongoing training, professional qualifications, internal development programmes and career progression opportunities ~ Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work ~ Strong focus on inclusion, wellbeing and colleague engagement ~ Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities