Occupational Health Administrator - Nationwide

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

More about your role

As our Occupational Health Administrator, you'll provide comprehensive administrative and coordination support to our internal Occupational Health function, helping to ensure services are delivered efficiently, professionally and in line with regulatory requirements. You'll coordinate appointments, health surveillance activities and medical assessments, while maintaining accurate records and confidential information.

Working closely with colleagues, managers and clinicians across the business, you'll act as a key point of contact, manage referrals and enquiries, maintain service trackers and reporting information, and support the continuous improvement of processes and systems. You'll play an important role in ensuring a high-quality, organised and customer-focused service for colleagues across the Group.

Essential Criteria

• Demonstrable experience in an administrative, coordination or business support role.
• Proven experience coordinating appointments, diaries, referrals or activities across multiple stakeholders.
• Strong attention to detail with experience maintaining accurate records and data.
• Experience handling confidential and sensitive information in line with GDPR or similar data protection requirements.
• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.

More about you

You'll be highly organised, able to manage multiple priorities and remain focused in a fast-paced environment. You have excellent attention to detail and take pride in producing accurate, high-quality work. You'll be comfortable handling confidential information with discretion and professionalism.

We're looking for someone who is adaptable and flexible in their approach, able to respond positively to changing priorities and business needs. You'll also have strong technical skills, particularly across Microsoft Office applications, and enjoy working both independently and collaboratively as part of a wider team.

Benefits

• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 35 days holiday (including bank holidays) with the option to buy or sell days
• Healthcare cashback plan for everyday medical costs, with private GP and health support services available
• Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
• Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
• Ongoing training, professional qualifications, internal development programmes and career progression opportunities
• Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms
• Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.