Compliance Officer in Norwich

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Are you detail-oriented, organised, and confident in administration? We're looking for a proactive Compliance Officer to join our Compliance team at Residential Management Group (RMG). This role concentrates on Building Safety.

Working Hours: 37.5 hours per week, a 7.5 hour shift between 8 AM and 5.30 PM. We offer flexible working hours around these times.

Where will I be working? You will be based at our offices in Northwich, CW9 7LN.

As a Compliance Officer, you will:

• Handle the administration of regulatory legal instructions and update internal databases, including the Building Management System, Compliance Database, and Salesforce.
• Monitor supplier performance against SLAs, ensuring timely receipt, review, and upload of reports.
• Respond to internal and external compliance queries with clarity and professionalism, providing advice and solutions.
• Support the resolution of non-compliance issues to reduce risk to the company and clients.
• Identify and escalate risks to performance against compliance requirements.
• Follow company processes, procedures, and policies at all times.
• Undertake additional duties appropriate to the role as required.

What We're Looking For

Essential:

• Excellent attention to detail, strong time management, and organisational skills.
• Confident use of Microsoft Word and Outlook; basic to intermediate Excel skills.
• Excellent communication skills, with the ability to provide a consistently high level of customer service to both internal and external customers.
• Ability to make decisions independently and collaboratively.
• GCSE Maths and English (or equivalent).

Desirable:

• Experience in the property management industry with a basic understanding of compliance.

What does RMG have to offer you?

• 27 days holiday plus all Bank Holidays.
• Option to buy/sell up to 5 days annual leave each holiday year.
• Life Assurance Cover.
• Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges plus more!), plus 24/7 access to remote GP Services.
• Sponsorship for study and professional qualifications (up to 4 study days).
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
• Access to Our Place Rewards, where you can choose from a huge range of shopping discounts, in-store vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.