Residential Management Group (RMG) is seeking a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre, IT Service Desk and Complaints function at the Northwich office. You will unite managers and teams, translate strategic priorities into day-to-day delivery and drive improvements in performance, quality, customer satisfaction and first-time resolution.
Utilising customer insight, technology, automation and AI, you will reduce avoidable contact and
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Senior Customer Service & IT Operations Leader in Northwich employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
