SED Analyst in Northwich

At Places for People, we hire People, not numbers. We are the UK's leading Social Enterprise, dedicated to creating inclusive and thriving communities for customers and employees.

We are looking for a detail-oriented and organised SED Analyst to join our team in Northwich. In this role, you will manage a variety of legal pre- and post-sale property queries, supporting customers and solicitors to ensure a smooth and efficient transaction process. You will play a key part in delivering excellent customer service, ensuring all tasks are completed accurately, within SLA timeframes, and in line with company policies and lease obligations.

Key Responsibilities

• Manage incoming queries via email, chat, and telephone relating to property sales and transfers
• Prepare and issue pre-sale and post-sale documentation in line with lease requirements
• Review consent requests and supporting documents, ensuring compliance with company standards
• Source and provide documentation from internal teams and Land Registry where required
• Act as a central point of contact, liaising with different departments to facilitate smooth transactions
• Ensure all tasks meet SLA deadlines and achieve performance targets
• Maintain strict adherence to company policies and procedures

About You

Essential

• Previous administrative experience with strong organisational skills
• Ability to prioritise workload effectively and work to deadlines
• Excellent communication skills with a customer-focused approach
• Confident using Microsoft Word and Outlook, with basic Excel skills
• Ability to make decisions both independently and collaboratively
• GCSEs (or equivalent) in Maths and English

Desirable

• Knowledge of property sales, leasehold, or related processes
• Experience within an administrative role in the property sector

Benefits

• Competitive salary with regular annual review
• Pension with matched contributions up to 7%
• 35 days holiday (including bank holiday) with option to buy or sell days
• Healthcare cashback plan for everyday medical costs - up to £500 savings per year
• Access to wellbeing support such as counselling and flu jabs
• Private GP and health support services available
• Access to a rewards platform with retail and lifestyle discounts
• Savings on groceries, travel, shopping and home products
• Ongoing training and development opportunities
• Access to professional qualifications and career progression
• Internal development programmes and learning support
• Recognition schemes such as Star Awards and Colleagues Awards

What’s next?

If you meet the criteria and are ready to take the next step in your career, please apply following our simple 5-minute application process and upload a CV with a supporting statement demonstrating how you meet the role requirements. If you have questions, please email the recruitment team.

We are committed to diversity and inclusion, and offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria. If you would like to be considered under this scheme, please indicate this in your application. We are also committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer seeking application support, please contact our skills and employment team. We may adjust the closing date if we receive a large number of quality applications, so apply promptly.

We understand the importance of a supportive and inclusive work culture, so please discuss any flexibility needs at interview. We can consider reduced hours, flexible start and finish times, or compressed hours where possible.

Safeguarding is everyone's responsibility. We are committed to protecting children, young people, and adults at risk. Our recruitment process includes pre-employment checks, including DBS checks where applicable. By joining Places for People, you are expected to contribute to our safeguarding culture and report concerns to protect our communities.

We guarantee an interview for candidates who are serving or have formerly served in the Armed Forces, as a reservist, veteran, cadet instructor, or military spouse/partner, meeting the essential criteria for the vacancy.

We are a Level 2 Disability Confident Employer. Disabled applicants who meet the essential criteria will be guaranteed an interview.

Neurodivergent applicants who meet the criteria for a vacancy will be guaranteed an interview.