Places for People is seeking a Digital Experience Lead to own and improve our digital customer journeys, including chat, self‑service and AI‑enabled solutions. You will collaborate with Product, IT and supplier teams to deliver enhancements and ensure accessibility and strong KPIs.
You will drive process mapping, optimize AI and automation use, and manage the backlog while keeping customers at the heart of every decision. This is a full‑time, on‑site role at our Northwich office.
Digital Experience Lead — AI & Automation in Northwich employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
