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For Companies At a Glance
- Tasks: Be the voice of our company, helping customers via phone, email, and chat.
- Company: Join a leading property management company in Northwich with a supportive culture.
- Benefits: Enjoy holidays, healthcare support, and extensive training to boost your skills.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Strong customer service skills and a passion for learning.
The predicted salary is between 28800 - 43200 £ per year.
A leading property management company in Northwich is looking for a Customer Service Advisor to join its team. In this role, you will be the voice of the company, responding to customer inquiries via phone, email, and chat. The ideal candidate should have strong customer service skills and a willingness to learn. The job comes with a supportive work environment, extensive training, and a comprehensive benefits package including holidays and healthcare support.
Customer Service Advisor - Property Care & Growth in Northwich employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Property Care & Growth in Northwich
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being the voice of their brand.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, as this will demonstrate your problem-solving skills and readiness to learn.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to understand more about the role and the supportive environment they offer.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and you can easily track your progress with us.
We think you need these skills to ace Customer Service Advisor - Property Care & Growth in Northwich
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've handled inquiries in the past and what makes you a great fit for our team.
Be Yourself: Let your personality shine through in your application! We’re looking for someone who’s not just qualified but also a good cultural fit. Don’t be afraid to show us who you are.
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Mention specific skills or experiences that relate directly to property care and growth, as this will help us see your potential.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Places for People
✨Know the Company Inside Out
Before your interview, take some time to research the property management company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you resolved conflicts, handled difficult customers, or went above and beyond to assist someone. This will demonstrate your capability to be the voice of the company.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service and prepare your answers. Questions like 'How do you handle a dissatisfied customer?' or 'What does great customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask insightful questions about the team, training opportunities, and the company culture. This shows that you’re not just interested in the job, but also in how you can grow within the company and contribute to its success.
