Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead the delivery of a high-quality complaints service for customers and residents across a diverse property portfolio.
You’ll shape and deliver our complaints strategy, ensuring investigations are thorough and outcomes fair, while aligning with regulatory requirements. You’ll also drive improvements using CRM, automation and AI to enhance workflows and quality assurance.
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Complaints Team Manager: Strategy, Insight & Impact in Northwich employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
