Places for People is seeking a Customer Experience Journey Improvement Coordinator to understand, map and enhance the way customers interact with our services in the UK. You will map end-to-end journeys, pull insights from feedback data, and coordinate improvements through to measurable outcomes.
There is a focus on leveraging AI, automation and digital tools to simplify processes for customers and colleagues.
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AI-Driven Customer Journey Architect in Northwich employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.