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For Companies At a Glance
- Tasks: Deliver high-quality housing and wellbeing services while building strong community connections.
- Company: Join the UK's leading social enterprise focused on inclusive communities.
- Benefits: Competitive salary, generous holiday, pension contributions, and exclusive discounts.
- Other info: Enjoy ongoing training and development in a supportive environment.
- Why this job: Make a real difference in people's lives and foster community engagement.
- Qualifications: Experience in customer-facing roles with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our Role At Places for People, we hire people, not numbers. We are the UK’s leading social enterprise dedicated to creating inclusive and thriving communities for both customers and employees. This fixed‑term contract lasts until 31 March 2027.
Responsibilities
- Deliver high‑quality housing and wellbeing services that promote independence, safety and social connection.
- Welcome new customers, support them to settle in, understand their individual needs and keep support plans up to date.
- Encourage engagement, social activities and use of communal spaces, building strong relationships with customers, families, colleagues and external partners.
- Manage tenancies end‑to‑end, respond to concerns early, support customers with queries and help prevent issues from escalating.
- Maintain a safe and well‑managed environment, working with contractors and partners to manage health and safety, compliance, repairs and adaptations, while contributing ideas to improve services and support the growth of Living Plus.
Qualifications
- Experience working in a customer‑facing role, engaging positively with a diverse range of people.
- Strong communication and resilience, with the ability to handle challenging situations sensitively.
- Good IT skills, including confidence using Microsoft and web‑based systems.
Benefits
- Competitive salary with annual reviews.
- Matched pension contributions up to 7%.
- 35 days holiday (including bank holidays) – with the option to buy/sell days.
- Ongoing training and development.
- Discounts and exclusive offers from top retailers, cinemas, and more.
Housing & Wellbeing Coordinator in Norfolk employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Wellbeing Coordinator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the housing and wellbeing sector, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Places for People and understanding their values. We want to see your passion for creating inclusive communities shine through. Practice common interview questions and think about how your experience aligns with their mission.
✨Tip Number 3
Showcase your customer-facing experience! During interviews, share specific examples of how you've engaged with diverse individuals and handled challenging situations. We love to hear about your resilience and communication skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in the lives of our customers.
We think you need these skills to ace Housing & Wellbeing Coordinator in Norfolk
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about being a Housing & Wellbeing Coordinator and how you can contribute to creating inclusive communities.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles. We love seeing how you've engaged with diverse groups and handled challenging situations, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us understand your qualifications and makes it easier for us to see if you’re a good fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Places for People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing & Wellbeing Coordinator. Familiarise yourself with the responsibilities listed in the job description, especially around delivering housing services and promoting social connections. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role involves engaging with a diverse range of people, be ready to share examples from your past experiences where you've successfully built relationships or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong communication skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer support and tenancy management. Think about how you would respond to concerns or conflicts, and be prepared to discuss how you would maintain a safe and well-managed environment. This shows your problem-solving abilities and resilience.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, ongoing training opportunities, or how they measure success in the role. It demonstrates your enthusiasm for the position and helps you gauge if the company is the right fit for you.