Places for People in the UK is seeking a Customer Service Manager to provide operational leadership across customer contact, IT support and complaints, ensuring clear ownership and effective handovers throughout the journey. You'll lead managers and teams to deliver a consistently high-quality service.
Using data, feedback and service trends, you'll identify opportunities to strengthen journeys, improve recovery and reduce avoidable demand, while coordinating with property management, digital,
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Senior Customer Service & IT Delivery Leader in Milton Keynes employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
