At a Glance
- Tasks: Be the friendly face of our community, ensuring safety and delivering top-notch customer service.
- Company: Join RMG, part of Places for People Group, committed to inclusivity and support.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, pension scheme, and exclusive shopping discounts.
- Other info: Open to discussing flexible hours and committed to safeguarding our community.
- Why this job: Make a real difference in residents' lives while working flexible night shifts.
- Qualifications: Customer service skills and SIA/CCTV qualifications preferred.
The predicted salary is between 22000 - 26000 £ per year.
We're looking for a professional and personable Night Concierge to join our team at RMG. As the first point of contact for residents and visitors, you'll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live.
Full time at our Eden Grove site in Staines-upon-Thames (TW18 4ZT)
- Rota: Nights - 4 on 4 off shift pattern - 7 PM to 7 AM
- Conducting regular building checks and ensuring communal areas are clean and secure
- Handling queries, complaints, and emergencies with calm and courtesy
- Monitoring CCTV and managing visitor access
- Ensuring bikes are stored correctly and issuing warnings for unattended ones
Requirements:
- Excellent customer service and communication skills
- Confident handling complaints and difficult situations
- SIA, door, and/or CCTV qualification
Benefits:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- Access to Our Place Rewards, offering shopping discounts, instore vouchers, and exclusive offers
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you require any reasonable adjustments to support your application or interview experience, please let us know.
We understand the importance of a supportive and inclusive work culture, so please talk to us at interview about flexibility you may need. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Night Shift Concierge Support in London employer: Places for People
At RMG, we pride ourselves on fostering a supportive and inclusive work culture that values diversity and employee well-being. As a Night Shift Concierge at our Eden Grove site in Staines-upon-Thames, you'll enjoy a range of benefits including 27 days of holiday, a comprehensive healthcare cashback plan, and access to exclusive shopping discounts through Our Place Rewards. We are committed to your professional growth and offer flexible working arrangements to ensure a healthy work-life balance, making RMG an excellent employer for those seeking meaningful and rewarding employment.
